Question about Canon PIXMA iP4200 InkJet Photo Printer

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Canon iP4200 thinks it has two yellow ink catridges installed

Hi, my Canon thinks it has two yellow ink cartridges installed, even though only one is installed. I replaced the black cartridge when that ran out and now it thinks there are two yellows. As far as I can tell, the new cartridge is fine and nothing has been altered on the printer. Can anyone help?

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I have had this happen a couple of times to me with a few cartridges so if you can be sure it's just the black that has changed then I'd contact your retailer and request a replacement under warranty.

The only other way to solve this is by process of elimination using some other cartridges. If you know of someone else with a similar printer model that uses the same cartridges then perhaps ask nicely :)

Posted on Feb 13, 2009

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