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Have recently purchased ex hard drive, managed to down load pics from my cannon dig camera stills are ok but cannot view my home vids also can i edit what is on my hard drive thank you so much. shayne

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  • croc62 Feb 13, 2009

    THANK YOU CAN YOU SUGGEST SOME SOFTWARE TO ADDRESS MY PROBS.I HAVE A LACIE LA CINEMA 500GB HI SPEED USB 2.0 AND A CANNON DIGITAL IXUS 6.0 CAMERA AND ACER LAP TOP. MUCH APPRECIATED

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You must have a program to view MPEG or AVI filetypes.
Right click on the Video file, and OPEN WITH> Select your viewer (windows media player should do both)

Thanks for using FixYa - A FixYa rating is appreciated.

Posted on Feb 13, 2009

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Make sure you have the proper software to view the videos also you should be able to edit the pics and vids if you have sdobe photo or something along those lines

Posted on Feb 13, 2009

  • John Cole
    John Cole Feb 13, 2009

    If you have adobe photoshop that will help with the stills and get moviemaker or moviemagic those will help with movies. For playing your movies download the latest media player from microsoft. Thank you

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Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

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1 Answer

I purchased the software ARO 2012 and I was able to load on the computer however I'm still having trouble loadin g the added software that i purchased The har disk tune-up and memturbo 4 Can yo


Click start control panel administrative tools computer management disk management right click on your drive select properties click tools click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now, start should schedule this task when restart. You might tick in one box only to automatically fix files have no input while the chkdsk utility is in progress any input may further damage your computers Operating System and Hard Drive This might take some time depending on the of your hard drive and the amount of data you have on it be patient. http://download.cnet.com/jetclean/3000-18512_4-75627788.html JetClean tidies your registry, gets rid of junk files, deletes broken shortcuts, and attempts to give your computer that like-new feel again. A cookie is a string of information that is sent to your computer from each website that you visit. Cookies are harmless. Why would you want to delete them then? The reason you would want to delete cookies from your computer is that they can store information such as user name, IP address, password, email address, shopping cart items and any strings of information that can be related to your identity. Cookies that are on your computer may slow your computer down. Therefore you may want to delete cookies from your browser. Here is a very simple guide on how to delete cookies manually from your computer.

Click on "tools" in your browser. This is usually located in the upper right corner of your browser. Click on Internet options. This will appear in the drop down box and is usually at the bottom. Under the "General" tab look for "Browsing History." Under this heading you can click "Delete" to have the computer delete all cookies for you automatically however to delete the cookies manually click on the "Settings" tab Click on the "View Files" tab under the "Temporary Internet Files and History Settings" box that pops up. When you do a second box will pop up with a list of cookie containing files. This may take a few seconds to load so be patient while waiting for the cookie files to load. Highlight any cookie file that you would like to delete. You can highlight more than one at a time by holding down the 'Ctrl" button on your keypad Delete the files that are highlighted by clicking on the "delete this item" located to the left in the same box. As soon as you do you will see the selected files disappear. When you are done just "X" off; this completes your task of manually deleting cookies. You might also do a disk clean up click start click on computer to open right click on your hard drive usually C: select properties in the general tab select disk clean up click ok you can view files to be deleted.
Then right click on the memturbo 4 program select run as administrator
Hope this helps.

Dec 31, 2012 | PC Desktops

1 Answer

How do i connect my computer to my tv ?


I don't think your computer has the right connection, DMI or HDMI, Depends on your TV, I use a WI FI connection built into my TV, so it's on my home network, it also has USB ports to view Pics, Vids, etc. I don't know what TV you have?

Nov 30, 2012 | HP Omni 100 PC

3 Answers

My PC has a 70 gig hard drive Its partitioned into C and D C is full How do I remove the partion? Thanks Jim


Hi,

If the drive is too full delete something that you can live without. Click on the link i have provided below, download and install Easeus Partition Manager. This tool will help you to re-size or merge the C drive to expand hard drive space and it only takes between 5 and 10 minutes to learn and execute.




http://download.cnet.com/Easeus-Partition-Master-Home-Edition/3000-2248_4-10863346.html?tag=mncol%3bpop&cdlPid=10982635




Please let me know how you get on or if you need anymore help.

Good luck.

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2 Answers

CD drive not working


Based on your indication the CD drive is clean, and you know the cables are attached to it, inside the computer. (Flat ribbon IDE interface cable, and 4-pin Molex connector power cable)

1.Go to Device Manager

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Left-click on the + sign to the left of, DVD/CD-ROM drives.
Right-click right on the name of the CD drive.

(Example: Lite On DVDRW LH-20A1P.
eMachines Support indicates the T5212 has a DVD burner drive, and a CD drive. Right-click on the CD drive name))

In the drop down list, Left-click on Properties.
Left-click on the Driver tab
Go below, and Left-click on the Update Driver 'button'. Now go below, and Left-click on OK.

Close all windows, go back to your desktop screen.
Shut your computer down normally. (Start>Turn Off Computer>Shut Down)

Do Not Restart. We need a 'Hard Shut Down'.
Wait 1 minute, turn your computer on.

Still doesn't work?
Let's play hard ball.

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Left-click on OK. (It IS okay!)

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Wait 1 minute. Turn your computer on.
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"Found New Hardware", and perhaps another one, "Found XYZ CD drive". (XYZ = the CD drive name)

No still?

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1 Answer

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1 Answer

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Drive letter designation is set in
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1 Answer

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Any number of reasons could explain that. Can I get more information, like newley installed programs after Fast Pics was instaled, and any computer changes? That kind of thng.

RCF

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1 Answer

The computer still indicates low disk space and has not recognized theMY Book as additional **** space


Does it see your external hard drive at all? If so I hope you have like a 500 gb and transfer all your pics, vids and other data files over to your external to free up space on you computer hard drive.

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1 Answer

Getting photos to load to usb memory flash.


what is the size of the flash drive ? try a few pics at a time and see how many you can get. the file format on the flash drive is FAT and I think 1 GB is the transfer limit...Ok few at a time ..do not select all at once.

I hate to think but i hope that it is not a hard drive error.

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