Errors found:Code 8024402C
Windows can't check for updates
Description:
The 0×8024402C error code occurs because an
incorrect character exists in the proxy override settings.
Possible Cause/s:
1. Incorrect character exists in the proxy override settings.
2. A
misconfigured Proxy/Firewall can cause this problem.
3. You are trying to
access Windows Update using VPN. The website and Automatic Update may not
function properly.
4. The corporate environment does not have autoproxy
implemented.
5. Your workstations sits behind a Microsoft ISA
server.
Resolution 1:
Remove invalid characters from the proxy exception list and then clear the
proxy cache:
1. Open Internet Explorer.
2. On the Tools, select Internet Options.
3.
Click on the Connections tab.
4. Click on the LAN Settings.
5. Click on
the Advanced button.
6. Please delete any entry in the Exceptions
section.
Next, clear your proxy cache:
1. Click on Start, and then click Run.
2. Type cmd in the Open box to get
a DOS prompt.
3. Type proxycfg -d at the command prompt, and press
Enter.
4. Type net stop wuauserv at the command prompt, and press
Enter.
5. Type net start wuauserv at the command prompt, and press
Enter.
6. Now try the site again.
Resolution 2:
Reconfigure or update your firewall program:
1. Double-check the Proxy/Firewall settings. Add the following urls to the
exception list within your Firewall/Proxy:
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com
Resolution 3:
VPN and Proxy.
You are trying to access
Windows Update using VPN. The website and Automatic Update may not function
properly.
Autoproxy is not picking up the wpad.dat proxy configuration file to
determine the proxy to be used for the target URL. Thus we are going with no
proxy!
1. Try to access Windows Update while not using VPN connection.
2. Use the
proxycfg tool to specify a proxy server to use (proxycfg.exe -p <proxy
server>). (contact your network administrator to find out the name and port
of this proxy.)
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