Trend Micro PCCillan turned off and won't turn back on
My AV software came installed on my computer (purchased last March or so). Yesterday, I got a message saying it was turned off, so I tried to turn it back on. It wouldn't. I then tried to run it by double clicking on the Trend Micro icon on the desktop, and it said it couldn't because the program was "still in the process of exiting." When I looked at the Task Manager, it didn't say anything about that program running. I double checked to make sure that my subscription hadn't expired or something like that. It should be good until 2011.
Trend Micro turned off, my security settings stated it was off, so i went to turn it on. However, I only hit the button and it does nothing. If I try to open the program, i see a short flash, then nothing. Nothing I have tried will turn it off.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Your computer has a virus and has disabled Trend Micro from working correctly. This virus you have is very hard to remove manually. I run this program on all of my customers computers to rid of the virus. It cost $30.00 but will save you hundreds in computer repair.
This is the only spyware remover that will rid what you have. You can download the free trial but it will only let you see if you have the virus/spyware and will not let you remove until you pay. It's worth it, takes 5 minutes to rid computer of viruses!
Your Trend Micro will work properly after you get rid of virus.
The other program that wants you to purchase is a fake....do not enetr your info in the page.
Generally, when you purchase a new system, it will either come with a full version of a program(for which you should have registration/authentication info in your computer documentation), or a demo version(Usually a time-limited free trial.)
If your username/password for the Trend Micro application aren't listed anywhere in your paperwork, you will need to contact Best Buy/Geek Squad support by phone, or take the system in to the store where you purchased the system.
This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.
The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.
A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.
To prevent this message from appearing, follow the steps indicated
a.Check the program version of the Trend Micro program installed on
b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.
c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.