Question about Epson Stylus CX9400 Photo Printer

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Epson cx9400 won't receive a fax

I can fax but think something is amiss in the settings--can't receive a fax. the phone rings and rings--doesn't connect when someone is trying to send us one... afraid to mess around without advice--

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  • SKF8 Mar 04, 2009

    Well, I just spent eons on this, driving me nuts, and finally found that my DRD (Distinctive Ring Detection) was set to Double instead of Single.  So, if you are trying to receive faxes on a line with only one ring, ie. "normal", make sure it's set up for a "Single" ring in the DRD area.  Because of my mistake it didn't recognize the 'normal', 'single' ring.  Great machine, my fault.  


    Fax Settings
    Communication
    DRD (hit arrow to right)
    Select "Single"
    (and try the link below for more ideas if that doesn't work)

    http://www.fixya.com/support/t639569-cha...


×

6 Suggested Answers

Basti
  • 1447 Answers

SOURCE: cannot send out faxes

Directly from the wall, phone line should be connected to to Line port at the back of the printer and answering machine should be connected to EXT. port from the back of the printer. Make sure on the fax setting on the printer that you have all the info already ( ur number and stuffs), communication setting on the printer, drd set to all, ecm to off, v.34 to off, rings to answer 6 and dial tone detection to off. and answering machine distinctive ring pattern should be set to 4rings.

And since you are using DSL make sure that line from wall should have a filter then connect it to LINE port at the back of printer...

Posted on Apr 06, 2008

  • 77 Answers

SOURCE: Epson Aculaser CX11NF won't receive faxes

Change your incoming mode from "autoswitching" to "TAM" (TAM is short for telephone answering machine" Press the "Setup" button on the control panel Use down arrow twice to select "FAX SETTINGS" Press the right arrow once The FAX SETTINGS menu appears Press the down arrow twice to select RECEPTION SETTINGS Press the right arrow once Press the down arrow unit INCOMING MODE appears in display Press the right arrow once Press the down arrow until TAM appears in display Press the right arrow once. That should do it for you If I got lost somewhere, it is in your Operator's manual - look in the index for TAM Hope it helped Ed

Posted on May 23, 2007

  • 6 Answers

SOURCE: EPSON CX9400

also see http://www.fixya.com/support/t639569-change_baud_rate_9600_epson_cx9400fax

Posted on Aug 11, 2008

SOURCE: epson cx9400 fax

How do I send a Fax

Posted on Sep 13, 2008

localwonder
  • 6784 Answers

SOURCE: Epson cx9400 printer/scanner/fax

Follow these steps to print a nozzle check:

  1. Load letter-size paper in the sheet feeder.


  2. Press the cp_button_1.gif On button to turn on the Epson Stylus CX.


  3. Press the Setup button.


  4. Select Maintenance and press OK.


  5. Select Nozzle Check and press OK.


  6. cp_display_114_er.gif

  7. Press the cp_button_6.gif Start button to print a nozzle check.


  8. Shown below are some examples of what the nozzle check may look like.

    Nozzle check pattern with no gaps im_158_er.gif
    Nozzle check pattern with gaps im_159_er.gif

Posted on Mar 01, 2009

  • 1566 Answers

SOURCE: I got an Epson CX9400 Fax and it won't print?

Hi!

Have you installed the necessary software already? The driver is needed for the connection between the computer and the printer. You might want to also check the physical connections like the USB cable or other cables which connects the device and the computer.

Posted on Sep 17, 2009

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Epson Stylus CX5700f I have just setup fax. I am having problems receiving faxes and telephone calls


You need to do two more steps.

1. contact the phone company about distitive ring. This will have a different ring for incoming faxes.
2. set the fax up for distitive ring once the phone company sets you up. This will cause the fax only to answer when another fax is calling, due to the distictive ring set up.

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Epson 630 workforce won't fax to some numbers.


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Canot recieve fax


Try these settings ::>>

1.) Press Setup
2.) Select Fax Settings, then press OK
3.) Select Communication, then press OK

< under communication try these settings >
> DRD should be all
> ECM should be off
> V.34 should be off
> Rings to answer ( if you have an answering machine?
or a voice mail service either virtual or physical.,
check how many rings does it have before it picks up )
set your printers rings to answer about 2 rings higher than these devices.
> Auto answer on the control Panel of the printer should be on / enabled

Note ::>> If still cannot receive a fax? try to disconnect your voice mail or
answering machine to the line to Isolate Issue whether printer cannot receive
a fax or the said devices is having an issue with the printers fax
receiving capability.

Mar 28, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Can't send or receive


fax machines are analog devices and will not work reliably on a digital phone line.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Fax function not working


Make sure that the phone line is plugged in directly to the line port of your printer. Please check on the diagram below.

d060464.jpg

Just to isolate the issue do not plugin yet the answering machine or voice mail as of the moment. So basically the phoneline setup is from the walljack going to the printer.

We need to adjust the settings first.

6b256f2.jpg
Change
DRD > all
ECM > off
V.34 > off
Rings to answer > 4
Dial tone detection > on

Note: make sure the auto answer is turned on.

Then you can test to send/receive fax

Oct 14, 2008 | Epson Stylus CX9400 Photo Printer

2 Answers

EPSON CX9400


Did you hit the Auto Answer button? The green light next to it should be on.

Jul 30, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Cannot send out faxes


Directly from the wall, phone line should be connected to to Line port at the back of the printer and answering machine should be connected to EXT. port from the back of the printer. Make sure on the fax setting on the printer that you have all the info already ( ur number and stuffs), communication setting on the printer, drd set to all, ecm to off, v.34 to off, rings to answer 6 and dial tone detection to off. and answering machine distinctive ring pattern should be set to 4rings.

And since you are using DSL make sure that line from wall should have a filter then connect it to LINE port at the back of printer...

Apr 03, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Help


no.you need dial tone to send faxes. dsl is for computer use.
wg

Feb 10, 2008 | Epson Stylus CX9400 Photo Printer

2 Answers

Cx9400fax


Epson Quick Guide is incorrect.

Not sure of your exact situation but .........
Your answering machine MUST be connected directly to the output of your CX9400 and you can't use an answering machine with multiple "mailboxes". Set your answering machine to 4 and your CX9400 to 5/6 rings. Epson "Technical Support" has no clue of this problem .... yet.

The machine routes the call to your answering machine, it it's an incoming FAX and the answering machine starts the CX9400 will recognize the incoming transmit signal, turn on the FAX function, and disconnect your answering machine.

You may need to adjust the CX9400 rings setting based upon the duration of your answering machines announce message (longer message = greater number)

Jan 28, 2008 | Epson Stylus CX9400 Photo Printer

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