hi albertn aka chris :)
there are some links to the downloads in the other solutions posted, this is the starting page for them...
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
you will get a popup window, put your service tag number in there and follow the directions from there... i think dell will tell you which driver you need if you put in that service tag information, and then specify that you need the drivers for WDM.
once you download them you just have to run the program to install the new driver... if it asks you if you want to overwrite any files, say yes... if after doing this you are still getting this error, you can try uninstalling the drivers and then reinstalling with your new download to be sure all the associated files are the new ones.
please read the solutions above this one as well... they do point you in the right direction!
oh, and let me know if you don't have the service tag number... you should though, it's kinda important...
bru*
Comments:
Feb 13, 2009
- ps... let me know if there's something you don't understand...
you should try to scan your hard drives with your antivirus... if all is clean, try the scan disc (chkdsk.exe that i explained earlier) and then install the drivers if things are still not working properly.
also you might want to try turning off your antivirus when you install the drivers... sometimes that can be a problem... just remember to turn it on afterwards... only do this if you have already scanned and your computer is clean.