Question about Dell Dimension 3100 PC Desktop

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Find what driver I need or a solution to the problem

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
This is the device Windigo Virtual Audio Device (WDM).
Hope you can help.

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  • albertrn2000 Feb 12, 2009

    One I have added it is some thing to do with LOGITECH

  • albertrn2000 Feb 12, 2009

    My dell has nothing to do with it LOGITECH.

  • albertrn2000 Feb 13, 2009

    Yes I have Mcaffy Anti virus.Will try your solution to see if it works do you no which driver I should download?

    Thank you..Chris

  • albertrn2000 Feb 14, 2009

    Windows Media Center 2005

  • albertrn2000 Feb 19, 2009

    My computor has Windows XP MEDIA CENTRE VERSION 2002

  • Kathleen Bota
    Kathleen Bota May 11, 2010

    albertrn...

    your logitech driver is probably for mouse & keyboard or webcam... you need to download the drivers for the WDM card that the experts here are posting links to... and then you need to install them.

    the drivers from your original installation have somehow been corrupted... maybe you had to re-boot by button or the computer rebooted on its own and the file got messed up.

    if you go to your start menu and click 'Run' and type in: chkdsk.exe that might help, and may solve other problems in your computer, but you still may have to reinstall the drivers for your sound card.

    also, if you type chkdsk.exe /f you will be told you can't do this now and if you want to you can run a disk scan when you reboot... type Y for yes and then Exit to leave the window. when you reboot the computer the scandisk will run (it's a blue screen) and correct any problems it can't fix when you're already in windows.

    a quick question... do you have an up-to-date anti-virus installed?

    bru*


  • Chris May 11, 2010

    Is this a sound card that came in the PC or is it one you've added?

  • Kathleen Bota
    Kathleen Bota May 11, 2010

    Hello albertrn...

    you probably need ot re-install the device drivers. do you have the disk with the drivers and/or software for your soundcard?

    also, what operating system are you running?

    bru*


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A dell Dimension 3100 (your selected item) was shipped with Windows XP or Vista originally. NOT Media Center 2005.

Is the model of your PC listed properly??

Your device will not be recognized by the PC without the correct Device Driver installed, and If we do not know the proper information... NOBODY can give you the correct answer!!



Thanks for using FixYa - a FixYa rating is appreciated!!

Posted on Feb 18, 2009

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Hi albertn aka chris :)

there are some links to the downloads in the other solutions posted, this is the starting page for them...

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

you will get a popup window, put your service tag number in there and follow the directions from there... i think dell will tell you which driver you need if you put in that service tag information, and then specify that you need the drivers for WDM.

once you download them you just have to run the program to install the new driver... if it asks you if you want to overwrite any files, say yes... if after doing this you are still getting this error, you can try uninstalling the drivers and then reinstalling with your new download to be sure all the associated files are the new ones.

please read the solutions above this one as well... they do point you in the right direction!

oh, and let me know if you don't have the service tag number... you should though, it's kinda important...

bru*

Posted on Feb 13, 2009

  • Kathleen Bota
    Kathleen Bota Feb 13, 2009

    ps... let me know if there's something you don't understand...

    you should try to scan your hard drives with your antivirus... if all is clean, try the scan disc (chkdsk.exe that i explained earlier) and then install the drivers if things are still not working properly.

    also you might want to try turning off your antivirus when you install the drivers... sometimes that can be a problem... just remember to turn it on afterwards... only do this if you have already scanned and your computer is clean.

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In the Properties section for the WDM, uninstall the device driver. Restart your computer and let it scan for hardware changes, and let it search for the necessary drivers online and follow the prompts to install the driver(s) that your computer finds.

Posted on Feb 12, 2009

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The problem is cause by a faulty driver for your optical drive. You need to download n install the latest drivers for the device. You can download the driver from here :

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_PNT_P4_3100&os=WW1&osl=en&catid=&impid=

Select the driver according to your device by first checking in the device manager {Right click on My Computer... go to propertied n then click the hardware tab}

Posted on Feb 12, 2009

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Here is the link to the driver download site for you model Dell. Their seems to be two audio device downloads. cLikely one the driver and the other the device itself (software).

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_P4_3100&os=WW1&osl=en&catid=&impid=

Posted on Feb 12, 2009

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You can also get the driver by using the Service Tag located on the PC tower by going to http://support.dell.com

There you can enter the service tag, select the Operating System, and then choose the correct audio driver for your computer. This should resolve the issue.

Posted on Feb 12, 2009

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SOURCE: Windows cannot load the device driver for this hardware.

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http://www.windowsguru.org/solutions.html

Posted on Jun 27, 2009

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Code 39


hi,
error code 39 stand for (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.)

Reason
There are several causes of Code 39 errors:
  • A required device driver is missing.
  • A required binary file is corrupted.
  • There is a problem with the file I/O process.
  • A driver that is referencing an entry point in another binary file is unable to load.
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My comp says code 39 can you help


Code 39 Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Cause

There are several causes of Code 39 errors:
  • A required device driver is missing.
  • A required binary file is corrupted.
  • There is a problem with the file I/O process.
  • A driver that is referencing an entry point in another binary file is unable to load.
Recommended resolution

Reinstall the drivers for this device.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
I am sending you a copy of this information in the hopes that it will be of some help in your situation.
Cheers!
Ron.

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