Black screen with flashing small line in upper left corner
Hi, i have a hp pavilion ze2000 with a black screen, and a flashing blue 1/4 inch line in the upper left corner.. i checked to power cord, and its fine.. i also have a desk top hp xt983, and when i installed more memory, to take mcafee, it says system32 error.. i contacted hp for recovery discs, and they dont have them anymore.. but, is that what i really need.. i tried to put windows cd in, but it wont boot up.. i'm over the edge aggravated with both.. thanks for any help :)
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Let it power on. If it plays the normal windows music then look very carefully at the screen. You may need a flash light. If you see a faint image then your inverter board or back light have burnt out. It will a small board 1 x 2 inches usually and have a small wire coming from the power supply and one going to the bottom or top of the screen.
hp computer is famous for all these kind of crashes
try these steps
1.) reset the ram (beliving u know how to do it)
2.)check if the keyboard is working or not
if yes reboot the comptur and keep hitting f 8 like taptap
now a black screen will *** select safe mode and try to repire the system
if not order the set of recovery disc
I have same problem. I tihnk you need to replace the screen as the tube has blown behind the screen. depending on the age of your computer, it may not be worth it. check out the cheep oldish laptops on ebay