Every page that prints looks like it got dusted with a layer of soot across the entire printable page. Basically, the page looks dirty. Also, it has started printing a black shadow behind colors and images. How do I clean this? I tried the self cleaning mode 8 times. I tried the little blue slide cleaner. I tried wiping off sooty ink from the inside. Help!
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Can you see the entire page when you issue the PRINT command. Are you using Windows. If you are trying to print a picture from a website, you firstly need to take a snapshot of the entire page by holding down the left ALT key and pressing the key marked PrintScreen (usually located below F10,11,12) on your keyboard. Then use an Image editor to cut out the picture and then PRINT it.
1. Scroll to and touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch PQ Troubleshooting.
4. Touch Print.
Chk PQ test pages, if yellow color arrests entire page?.. Two reasons
1. Yellow cartridge.. ( swap with another one & chk )
2. Chk yellow cartridge contacts, clean them with isopropyl alcohol.
Chk base contacts, broken?, dis placed?, not contacting?..etc ...Remove & refix DC controller board...
I come across this every day with LCD Tvs.What it is, is dust between the layers of the LCD. When dust particles settle behind the front layer of the LCD, and the LCD is pressed i.e when cleaned, the layers can be pushed together, resulting in a shadowy streak. If the LCD is stripped and cleaned it will be ok.
What application are you printing from? Basically its the software that handles these features
Please try the following:
1. Have your document up on your screen. 2. Click on "INSERT" "PAGE NUMBERS". 3. Select the options you prefer (as header or footer), (right, left, center, inside outside, etc.). 4. Make sure that these page numbers are not outside of the printable area or margin area.
If you are placing the page numbers as a footer:
1. Click on "FILE" "PRINT". 2. Click on "PROPERTIES". 3. Click on the "PAPER" tab. 4. Choose "MAXIMUM". 5. Click on "YES".
This will enlarge your printable area so that you can set your bottom margin as small as .12 inches. This will help in printing the page numbers as a footer.
If this does not resolve your issue, please contact Microsoft for further assistance. This particular issue is software related.
The imaging bar has speck of dust on it.
Turn printer OFF.
Open the printer.
Pull out the transfer roller. Should have a big green handle. Do not touch the roller.
Look inside for a shiny rectangular block about 5inches x 0.5 inch.
This is the imaging bar. Using a lint free cloth with no chemical and no water, gently wipe this bar to remove any specks of dust/paper specks.
Put roller back.
Close the printer.
Turn printer ON.