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I have a dell laptop on start up it goes to a blue screen and says unmountable_boot_volume

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  • dalecawley Feb 12, 2009

    it wont go into safe mode

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Well, the good news is that your system is still detecting your hard drive. The bad news is that your Windows installation is corrupted somehow.

If you're using System Restore, you could try booting in Safe Mode by hitting F8 a few times while the computer is starting (after the BIOS screen, where it mentions RAM information, but before the Windows logo comes on). If you get a menu, choose Safe Mode, then use System Restore to go to an earlier restore point.

It isn't always, but it's usually an indication of a failing hard drive. If you have important information on that drive that you haven't backed up (tsk, tsk), you should really do that, in case it's about to crash completely. You didn't specify the model of the laptop, so it might be a SATA drive, but it's probably an old, IDE one, in which case you'd need a 2.5 - 3.5" converter, and you'd need to set that up in a functional PC as a slave drive. Otherwise, pay someone else to do it for you (are you in the Chicago area? If not, are you someplace warm and willing to pay for travel? Please?).

Then, try repairing Windows. Boot from a Windows CD, the select the installation and press R for Repair.

Posted on Feb 12, 2009

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Try tappng the F8 key during start up and select safe mode

Logon and click on the right hand answer to go into system restore
Restore my computer to an earlier time
Select a bold date from the calender on the left, choose a date before the error occurred
Next select a system checkpoint or other point for that date from the right hand side
Click next
next

good luck HPC

Posted on Feb 12, 2009

  • Peter Conway Feb 13, 2009

    If the Repair doesn't work, backup all your files and make sure you have all your software on disks, then, depending on it's age with Dell PC's it may have a recovery partition.



    try this : During the computer startup press and hold the CTRL + F11 keys

    Follow the instructions for Restore to Factory Settings

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