Question about Kenmore Oasis HE 27082 Top Load Washer

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Cycle Signal Volume beeps from loud to soft

The Cycle Signal Volume lights and beeps from loud to soft over and over. Can not stop it from beeping continually during the wash.

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  • Sandy Knecht Feb 13, 2009

    jsrock516,
    Thank you very much, my model number is 110.27087603.
    sandy


  • Toto21 Feb 15, 2009

    This is so annoying!  We just bought this washer last Spring.  I can't do one load without having to keep running back and forth to the washer to get it to go again.  I usually move the clothes around a bit with my hands.  Then it works for another 10 minutes! Aaaagh!!!

  • Toto21 Feb 15, 2009

    With every load I have to run to the washer and move around the clothes in the washer.  Then after about 10 minutes it beeps again!

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  • Master
  • 5,911 Answers

This is a common and very well known problem with the Oasis. You will need to replace the operator interface board inside the control panel to resolve this issue. The board is located directly behind the control knob. If you post back with your model number, I can research a part number for you, give you info on where you can order a replacement, and give you guidance on how to replace the board yourself.

Posted on Feb 12, 2009

  • Jeff Rockwell
    Jeff Rockwell Feb 13, 2009

    Thanks for the reply. You can order the part on line at searspartsdirect.com. Just type in oyur model number and look for item 7 under the "Control Panel Parts" heading. The part number is 8564392. Appliancepartspros.com carries this same part for only $124, but I could not find your model number on their website. So...do a search by part number (using the part number provided) and you will find what you need for a little less. The reason I still reference the first website is because the drawings may come in handy to you.



    To replace the user interface board, follow these steps:



    1. Unplug the washer.

    2. Locate and remove the retaining screws in the back of the control panel. With the screws removed, the control panel will lift from the back first, then off. NOTE: Be careful when lifting the panel, there is a small interface cable plugged into the control board.

    3. Remove the interface connector and pull the control knob off.

    4. Lay entire panel face down on a soft surface (such as some folded towels).

    5. Remove the user interface cover (this is item 10 if you use the drawings in the Sears website).

    6. With the cover removed, take a small flat blade screwdriver and pry back the tabs that hold the board in place. There will be several around the entire perimeter.

    7. Once the old board is removed, carefully insert the new control board making sure you don't put it in upside down. Mark the location of the interface connector plug as a reference. NOTE: Do not handle the surface area of the board with your hands. This can cause damage to small components of the board and render it unusable. Hold the board by the edges.

    8. Reinsert the interface cover and flip the control panel over to its upright position.

    9. Reinstall the control knob and make sure you plug the interface connector back in.

    10. Reinstall control panel by inserting the front edge of the panel into the grooves on the washer top casing and lower it back. Tighten all mounting screws.



    This is a pretty simple repair job. The hardest part you may encounter is removing the old board. The small tabs can be difficult to bend sometimes. Also, use care not to apply too much pressure on the new board when you install it. They can be difficult to snap back into place at times. Just take your time.



    If you have questions along the way, please let me know. I hope this corrects your problem.



    PS You may also try unplugging the washer and removing the control panel and try cleaning the interface connector to see if this helps BEFORE you order parts. Sometimes it does.

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