Question about 5900 SST 2-Way Security System / Remote Start System with Responder S

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Trouble getting car to start-"Security" light goes on...

Olds Alero ('99/'00)...when attempting to manually start the car, the "security" light goes on (in the car, not the remote) and the car itself will sound as though it's turning over and about to start, but will suddenly loose power. This just started happening today. Have had the Viper 5900 remote starter for over a year without issue, prior to this. Any ideas on what could be wrong/how to correct/fix this?

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I spoke with a customer service person at Viper, they said that the starter is "skipping", specifically that I need to bring it to whoever installed it (Best Buy, in this case) and have them reprogram the module. This should resolve the issue. When I described the problem, the CS person seemed to know exactly what I was talking about--as though it is rather common--and assured me that the installer(s) will know exactly what it is and how to fix it.

Posted on Feb 13, 2009

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