Question about Smeg CSU2001 Built-in Dishwasher

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Smeg Dishwasher SA 620 X-Soap dispenser won't open!

When I run my dishwasher the door for the soap dispenser doesn't open. I have tried running it on several cycles. Any suggestions?

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  • jsh0218 Feb 14, 2009

    I was afraid of that. Thanks for the confirmation.

  • bevthorp1 Feb 26, 2009

    very often the soap dispenser doesn't open and sometimes it opens, but I find the tablet almost undisolved lying on the floor of the dishwasher.It's about 4 yrs old.

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Sounds like the solenoid in the dispenser has failed. Youll need to replace it

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Thanks
Rob

Posted on Feb 13, 2009

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Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn’t allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) Maytag dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn’t receive 120 volts, then it’ll not work. Please check the voltage to the wax motor/Bi-metal strip, also inspect the connections to these. Please do rate this solution and revert for further assistance.

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From your description even when the soap dispenser opens it is opening late which is why all the soap does not dissolve.

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