Question about Bissell 3522 PowerForce Bagged Upright Vacuum

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My vacumn wont pick up from the bottom but the hose works fine, I have an empty bag and the green light is on.

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  • ecase Feb 22, 2009

    Same problem on my model- Rob, how do you get to the belt to see if it's broken? Or what exactly is a glide plate?

    Thanks,
    Emily

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  • 134 Answers

Either the glide plate at the bottom is blocked or the belt is broken

Please leave feedback
Thanks
Rob

Posted on Feb 12, 2009

1 Suggested Answer

galati2k
  • 281 Answers

SOURCE: My vacumn wont pick up from the bottom but the hose works fine.

your belt is probably broke before you replace the belt clean the motor shaft old rubber may still be on there.make sure your brush roller turns freely

Posted on Apr 05, 2009

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My vacumn wont pick up from the bottom but the hose works fine. I emptied the bag and the green light is on.


Either the glide plate at the bottom is blocked or the belt is broken

Please leave feedback
Thanks
Rob

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1 Answer

No suction or very little


Make sure you have a good bag installed in the vacuum and the door is properly in place. Remove the attachment hose from the bag chamber and turn the machine on. You should have good suction coming from the hose inlet. If you don't you have a problem in the bag chamber. Bad bag, door is not on correct, door is defective, dirty secondary filter.

Connect the hose back to the machine and pull the other end out from the bottom, and turn the machine on. You should have good suction there. If you don't you have a clog or hole in the attachment hose and it needs to be unclogged or relplaced.

Reconnect the to the bottom. Flip the mahine upside down. Take the screws out of the bottom plate and remove. Remove the brushroller and belt. Turn the machine on and you should have suction at the inlet coming off the brushhousing. It you don't, then you have a clog in the nozzle hose and it needs to be removed. It will probably be more accessable from the bottom side since that is the way that it entered.

Sometimes a suction problem can be confused with an brush problem. The belts on that machine should be replaced every 6 to 8 months because they will strentch and wear. This is an inexpensive maitainance that will dramatically improve its function. Part Numbers are 38528-035 and 38528-034

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I had this problem once too. When the hose is inserted into the vacuum, the floor unit (where the spinning brushes are) becomes the head of the vacuum. In other words, the suction goes through the floor part and then up through the hose and into the vacuum. If the suction is good when the hose is out, the the problem is blockage at the bottom piece. Take the cover off of the rollers (it is one screw then it pops right off) and see if there is a bunch of lint/hair/gunk blocking the suction hole. You could also take the hose part out of the vacuum and look down the empty shaft with a flashlight and see if you see anything there. Hope this helps!

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