Question about IBM ThinkPad T40 2373 Notebook

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Wharfedale MP3 player won't install to IBM Thinkpad

The MP3 player is connected to USB port, and I'm getting the message "Found New Hardware MTP Device" but nothing more is happening. Player is not even charging. Message won't go away. "Install new hardware" from Control Panel tells me it's already busy. This has continued for 3 days!

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  • Trya Feb 12, 2009

    Thanks for rapid response, leecom72. The operating system is XP

  • Trya Feb 12, 2009

    No software came with this MP3 player. I just plugged it in with the USB cable supplied.
    I have a second minor problem now, with FixYa itself - messages appear in Outlook Express with blank space where the link obviously should be. This happens with only one other source in my address book [Serif software sales] and I've never got to the bottom of it.


  • Trya Feb 13, 2009

    I can't get to the hardware wizard because it is already busy - presumably this is linked to the "found new hardware" message which will not go away, even when the player is disconnected from the laptop.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    have you installed any software for the MP3 player? if so remove it all from the software an post back when the computers restarted

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    Hi there
    Is the operating system XP or Vista?


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GO INTO CONTROL PANAL AND GO TO ADD NEW HARDWARE AND LET WIZARD DO IT JOB

Posted on Feb 12, 2009

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