Question about Sony Playstation 3 (PS3) Console

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Need help with ps3 internet hook up

Hello! I can't figure out how to hook my ps3 up to the internet. I have roadrunner thou my cable company. The computer work but I can't seem to figure out how to get the ps3 to work. I have a 60gb so can I go wireless maybe??? trying to get the ip address to connect

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  • Anonymous Mar 03, 2009

    what do you need to play online with a ps3



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Go to the following page to view a step-by-step interactive tutorial:

Thank you for using Fix Ya!

Please rate to overall satisfaction of this solution.

Please let me know if you have any other problems with any other products.

Posted on Feb 12, 2009

  • Frank Simard
    Frank Simard Feb 12, 2009

    The above tutorial is on how to hook up the router and the other stuff. The one below will be on how to configure the internet on the Playstation.

    1. Power-cycle ALL network equipment.

      Turn off (unplug) ALL of your network equipment, including any wireless
      access points, routers, Voice Over IP (VOIP) modems, and broadband
      modems for two (2) full minutes. See How to power cycle PLAYSTATION 3 network devices for more details.

    2. Confirm that your internet connection is enabled.

      In the XMB™ home menu, go to (Settings) > [Network Settings ] > [Internet Connection] and select [Enabled].

      ► Show Screenshot

      toggle_box(getObject('expander_box1_link'), 'expander_box1');

    3. Scroll down to [Internet Connection Settings] and press the button.

      ► Show Screenshot

      toggle_box(getObject('expander_box2_link'), 'expander_box2');

    4. When prompted, "Do you want to continue?" select [Yes].

      On the next screen, select [Wireless] as your connection method and press the button.

    5. Pick "Scan" and press the button.

      ► Show Screenshot

      toggle_box(getObject('expander_box3_link'), 'expander_box3');

    6. From the list, pick your SSID and press the button.

      ► Show Screenshot

      toggle_box(getObject('expander_box4_link'), 'expander_box4');

    7. On the next screen, press right on the directional pad to continue - do NOT press the button to [Edit].

    8. Pick your WLAN Security Setting (either WEP or WPA-PSK/WPA2-PSK).

      If none, pick [None] (and skip the next step).

      Press the button.

      ► Show Screenshot

      toggle_box(getObject('expander_box5_link'), 'expander_box5');

    9. If you selected a Security Setting, enter your security key with the keyboard.

      Press the [Start] button to exit the onscreen keyboard.

      Press right on the directional pad to proceed to the next screen.

      ► Show Screenshot

      toggle_box(getObject('expander_box6_link'), 'expander_box6');

    10. The system will check your network configuration settings and display the information.

      Press the button to save these settings.

      ► Show Screenshot

      toggle_box(getObject('expander_box7_link'), 'expander_box7');

    11. Test the connection on the next screen. Press the button to start the test.

      ► Show Screenshot

      toggle_box(getObject('expander_box8_link'), 'expander_box8');

    12. When the test is complete (usually less than a minute), it will display the results ("Succeeded" or "Failed").

      If you have successfully connected to your network, congratulations, you have completed the network setup process.

      ► Show Screenshot

    Thank you for using Fix Ya!

    Please rate to overall satisfaction of this solution.

    Please let me know if you have any other problems with any other products.



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I cannot send any email using roadrunner on my ipad. It works when I am at home but not in a hotel, or other setting. I can receive though

If you are facing technical issue with your roadrunner account, you can get help from a Roadrunner tech support company mostly USA's based tech support company are reliable and most helpful you can dial toll free +1-888-840-8298 anytime. USA's roadrunner technician will help you out by remote access software tool and fix your issue at the same moment.
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If you have roadrunner, it's being provided by your local cable company, probably Time-Warner of Brighthouse. Call your provider and tell them you no longer want the service. The service isn't cheap. If you never used it they made a lot of money for doing nothing. and they didn't need or deserve it!
They should be able quickly turn it off.You may or may not have cable tv from them also. You can cancel one and keep the other. I have Roadrunner provided by Brighthouse but I use Directv. You will have to return any company owned equipment related to internet service.

Sep 06, 2014 | Computers & Internet

1 Answer

I hav a ps3 40 gb . i am tryin to hook it up thru my roadrunner internet service .how can i do this


In regards to connecting your PS3 to the Internet what need to get a wireless router. Once you have the router then you will connect it to your cable modem. After it is connected then you will go into the wireless setup for the PS3 and point it to your router. This is the best way to setup your PS3. Note some of the newer ISPs are giving out wired/wireless router modems so you may need to contact your ISP's Tech support if you already have one of the router modems.

Let me know if you need more help with the PS3 setup as I have not made screen shots of the PS3 yet but can if you need some more help.


Jan 04, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cant get wired internet on my ps3

A cable modem & a router are two different things. You can pick up a "Cisco 'EtherFast' cable/DSL" (wired or wireless) router at Wal Mart for $35. But you need both a modem & router to get your PS3 up & running on the web. Once you get on, you'll need to set up a "PlayStation" account. Unlike the Xbox 360 Live network, PlayStation is free of charge. It's a very user-friendly interface, so you shouldn't have any problems there. Cisco will give you live customer service to walk you through hooking up your router. Please let me know you make out. If I can be of further assistance, please let me know. Good luck, bro.

May 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I loose internet everytime the phone rings

Absolutely. Wireless LAN is on 2.4GHZ. You will want to get a phone at a different frequency.

Apr 05, 2009 | Belkin Computers & Internet

1 Answer

My ps3 keeps saying it can't obtain my ip address. Why is that? and how do i solve this problem

this is because when you hook up a internet cable to the ps3. its searchign for a connection.
You may be behind a firewall or router. you probably need your router password put in if you are indeed using a router. Otherwise if your not hooked up to the internet you have no need to go to "Network" in the consoles homepage.

IP address is your personal connection address on the internet. Assigned by the company you rent it from for you Home internet connection.

Hope this helps.

I hear Resistance 2 for ps3 is gonna be amazing Have Fun!

Feb 03, 2009 | Computers & Internet

1 Answer

Need help with ps3 internet hook up

you can go wireless, but personally wired is better. what router do you have? switch everything off, plug a ethernet cable from one of your ports on router to ps3 then then switch it all on. on ps3 go to settings - network settings - internet connection settings - then select easy - then whether you wanna do it wireless or wired (up to you) then let it do its thing, once its found all your settings you can test the connection.
Have you set up an account on your ps3 yet?

Dec 31, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


There are two way basically, you can either a) hook you PS3 up directly to your router or modem using a CAT-5 cable (RJ-45 or regular old internet cable, whatever you want to call it) or b) hook up to the internet using the built in wireless adapter of the PS3. (provide of course, that you have wireless in range of your PS3)
If you are in your PS3's menu, go to settings and then network settings. You should be able to figure the rest out from there because it basically walks you through it.

Hope that helps

Sorry if the answer seems vague... but the question was a little vague as well, just doin' my best.

Oct 22, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

I need help with my ps3

did you hook the ethernet cable from the modem to mthe back of your ps3(wire internet)

do you have a wireless router(wireless internet)

are you trying to hook it up wire or wireless

Feb 19, 2008 | Sony Playstation 3 (PS3) Console

19 Answers

Need help with ps3 internet hook up

The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.

Nov 10, 2007 | Sony Playstation 3 (PS3) Console

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