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I had the same problem. No caller ID for incoming or outgoing or missed. Then it froze up. I took the battery out to restart it. A day or 2 later I had to get it replaced. No caller ID at all. I got a new Boulder from verizon. It started not receiving calls randomly. I would get some, but friends complained that they called and I did not anser. No voice mail was there or them. Then IT Froeze on the Verizon Wireless wording. Cant do a thing now. 3rd phone onits way. THESE ARE JUNK!!!! I got my first in sept, 2nd oct, 3rd on its way for dec 5. SEND IT BACK FOR A REPLACEMENT.
Have you ever heard the term PAPER WEIGHT. You just pumped about 5 volts of juice into something that puts out milli-volts. I would say its toast.
Best bet would be to take it in to Verizon and play stupid, maybe its under warranty or you have or can get insurance on it.
The ONLY GzOne phone without Bluetooth capability is an older model Type-V. All other GzOne Verizon phones have Bluetooth. If you would like to specify which model you have I can direct you to enable it.
I have contacted Verizon tech support for this issue. They say it depends on where you are (what towers are responding to your incoming call) and can not be changed. I told them that Cingular could entend the ring time, not number of rings. The rude customer-no-service person told me "well, you need to go to Cingular-now AT&T". We will see what type of response I get from the letter I wrote to the President of Verizon.