Question about LG Vu CU920 Cellular Phone

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MTP Device Searching Preconfigured Driver Folders

I purchased the music essentials kit. I downloaded the Verizon LG VX9900 driver software for my phone as well as VZW Music Manager. When connecting my phone to my laptop (34bit Vista home premium) the device driver installation recognizes and installs the motorola software.

LG USB composite device
LG USB modem #2
LG USB diagnostic port

My problem is that the MTP device goes from being "ready to use" to "searching for preconfigured driver software". The VCAST Music Manager shows that my phone is not connected and I am unable to sync my phone to my computer. I know that during the moments when everything is ready to use that everything is working properly because my phone registers as charging.

I called Verizon tech support and they were unable to help me. I went to Microsofts website and couldn't find anything that really solved my problem. Can someone please help me out!! :] Thanks I have the same problem with my LG Vu CU920 with my AT&T service.

Has anyone figured out how to solve this problem other than manually deleting system files? I err on the side of caution when such cases arise.

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Posted on Jan 02, 2017

  • 9 Answers

SOURCE: MTP Device Searching Preconfigured Driver Folders

I was having this problem as well, but solved it.
I, like others decided to just buy a USB cable for my VX9900 and use Windows Media Player for sync'ing. (I also have the Verizon Essentials program that I downloaded, but I like WMP better. No particular reason).
I was getting the installation messages and as soon as the MTP message came up, I got the "problem" message and it didn't sync.
What I did when I got the cable was to run the CD drivers that came with my cable. That may have been my mistake. I was bothered that the date of my driver was in 2005 since the phone came out late in 2006. So I looked at the name of the driver and it was something like C:\Windows\System32\Drivers\LGUSBDriver.xxx whatever... I went to my device manager and uninstalled the driver. I went to the C:\Program Files\ and deleted the LG USBDrivers folder. I went to the Windows/system32/drivers folder and there were three LG*.* files I deleted them. The next time I plugged the phone in and set it to sync, it worked. It's late and night and I may not have typed this really clearly, so feel free to contact me at bill (at) halfamind.com (because a half a mind is still a terrible thing to waste).
Bill Isles

Posted on May 04, 2008

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Just Drag and Drop your MP3 files onto the drive tht was created. Look in "My Computer" for "Removable Disk", double click on it,then copy your MP3 songs from your music folder (right click, copy) and paste them (right click, paste) into the MUSIC folder on the "Removable Disk"

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Hey capri i was having that same problem and guess what i got a solution. Everything you need is in the following website just go there and click what you want to download. Everything is free. So here you go.

http://jeremiahrulez.com/Feb.2008/LG%20Mobile%20Tools/

Hope this isn't too late. Good Luck!

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MTP Device Searching Preconfigured Driver Folders


I was having this problem as well, but solved it.
I, like others decided to just buy a USB cable for my VX9900 and use Windows Media Player for sync'ing. (I also have the Verizon Essentials program that I downloaded, but I like WMP better. No particular reason).
I was getting the installation messages and as soon as the MTP message came up, I got the "problem" message and it didn't sync.
What I did when I got the cable was to run the CD drivers that came with my cable. That may have been my mistake. I was bothered that the date of my driver was in 2005 since the phone came out late in 2006. So I looked at the name of the driver and it was something like C:\Windows\System32\Drivers\LGUSBDriver.xxx whatever... I went to my device manager and uninstalled the driver. I went to the C:\Program Files\ and deleted the LG USBDrivers folder. I went to the Windows/system32/drivers folder and there were three LG*.* files I deleted them. The next time I plugged the phone in and set it to sync, it worked. It's late and night and I may not have typed this really clearly, so feel free to contact me at bill (at) halfamind.com (because a half a mind is still a terrible thing to waste).
Bill Isles

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You may also need the verizon music sync package for that phone, it comes with a cable to connect it to the P.C. The CD will have a program that syncs music. Just install it because the drivers are built into the software and you have to have it installed in order to use the drivers. Once this is installed, download BITPIM ( google it, its free ) or find some other converter program that can convert to 3gpp files for you, then you can creat and add music, ringtones and pictures and convert video file onto the phone for free.

Remember to have the verizon software installed or the PC wont be able to detect your phone.

Good luck

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that was the same problem for me. when you download that vcast software dont use there program. use windows media player 9. that has worked best for me. ive tried the latest window media player out and it doesnt seem to work. but if you use 9 you can go to sync with your phone connected. and you always have to make sure that you go to settings and tools on your phone. then go to call settings and then you should see pc connections and when you get to that you should see usb and you click on that and it should say pc connection set. hopefully any of those options i gave you work out.

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download the software p2ktools this software is specially meant 4 motorola phones ... and then connect to pc it will ask for drivers to install then just locate the "drv folder " in p2ktools the driver will get installed ... p2k tools doesnt need to be installed it will be directly executable.... once you finish installing drivers then just open p2ktools then go to the p2k mode there you can upload dowload anything frm pc to phone & vice versa ...


it is available in some of these websites

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forums.mobiledia.com/topic48216-0-asc-10.html

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I found the solution.

First let me say that calling Verizon tech support is a frustrating process to say the least. I have spent hours on the phone with three different reps, all with different levels of knowledge on the subject. But I'm beginning to digress - Bottom line, calling Verizon tech support is hit-or-miss.

After multiple attempts of installing and uninstalling the rhapsody software, the vcast software and the phone drivers onto my laptop with and without the phone plugged in, I was still not getting my phone to connect. So after I was just about through with Verizon reps, I called Rhapsody tech support, and they insisted it was a phone issue. Having no where else to turn, I drove to the verizon store to DOWNGRADE the phone to something simpler, when their highly trained personnel actually diagnosed the problem.

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Save some time - bring it to the store.

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