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Michele, this machine perhaps sitting unused for few years. SO, It needs a thorough cleaning - I mean Clean it before you power up. What about the ribbon condition. Good luck and happy back to yester years.
Your Selectric II (a wonderful machine) is in need of cleaning and adjustment. When I did this, I got $65.00 for the service ... that was years ago. I don't know anyone who does this work any longer though a search on Google may get you results for a shop in your area. There may be a FixYa.com advertiser who can help you. Look at the ads around this answer (that is what pays the bills, after all).
Sounds like the return lever arm is not putting enough pressure on the return clutch, or the clutch is slipping. The exp key uses the same clutch but the pressure comes from your finger. Theres no way you can fix this yourself. Get an IBM mechanic.
either the shift spring needs grease or the cycle clutch under the left protection shield you will see a gear with a belt to the left of that gear is the cycle clutch which has a hole to install grease
Selectric I and II type elements are identical (88 char) where Selectric III uses a different element (96 char). The 88 character element will have white lettering and the 96 character element will have yellow. Directly underneath the lift-up tab to remove the element will be a 3-digit number. That's the last 3 digits of the element's part number, which will be preceeded by 1167 for 88 character, or 1352 or 96 character. For example, if you have a '052" stamped on the element, and it's an 88 character style, the P/N will be 1167052.
The correcting mechanism is an intricate additional function of the backspace function. To test it/adjust it/or repair it requires the machine be hand-cycled using a hand cycle wheel which is screwed into the right hand side operational shaft. It's unlikely that an un-trained party would be successful repairing this..