Question about Encore 54MBPS 802.11G WIRELESS PCI ADAPTER (ENLWIG2)

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Cannot connecet wireless adapter to pc

I have put a plus com wireless pci lan adapter 802.11 g/h in my pc ,when i put the arrow on it ,it says "disconnected" i have went into all sorts to try and change it to connect ,windows says it is installed ,but it says cannot find wireless adapter on the pc ,i have been trying for a week and don't know what to go in to ,to solve this ,i have not taken my netgear wireless adsl modem router off yet ,hope some one can help or i will just get a 25m cable instead ,thanks ,moira.

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  • moira green Feb 14, 2009

    thanks for trying ,but it did not work ,my pc is a emachines windows vista AMD 64AthlonX2 ,the software is installed and i installed the driver ,and the wireless adapter icon is at the bottom right hand side ,but it still says disconnected ,but windows still says no wireless adapter ,but in anther part it says it is installed ,i just don't know what to do ,it says code 31 and i think code 11 ,i tried taken the short yellow cable out the modem to see if the adapter would connected ,but it did not ,when i went into the black window and typed the devmgmt.msc ,then when i went back to it after pressing enter it would not let me type anything else ,i had to go off that and go to run again then type the 2 things you told me to type ,but nothing happened ,there was no ,save or enter ,thanks anyway,moira.


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Open a command prompt. Do this by either clicking Start, then Run, then typing cmd and clicking OK, or find it on the Start Menu under Programs=>Accessories. It will open a black window. Leave this window open because you'll be typing a few commands into it.

The first one is devmgmt.msc. Type "devmgmt.msc" (no quotes) and press Enter. Device Manager will open. Expand Network Adapters. Do you see your adapter? Does it have a yellow exclamation point on it? If so, you either need a driver or there's some kind of resource conflice/hardware problem. If you don't see it under Network Adapters, you need to install the driver.

If the driver's installed, are you using any software to manage it? Generally, I find that using the Wireless Zero Configuration service with XP (you didn't specify the operating system. You should do that next time) works best in most situations, which isn't to say that it's not flaky. Anyway, back in the black box, type "net start wczsvc" (no quotes again; you'll get it). You should see a monitor icon with 2 green curves next to them in the taskbar, on the bottom-right of the screen. Double-click that. Do you see any wireless networks? You might get a message saying that something else is managing your adapter. Make that stop. How you do that depends on the management software you're using, but there's probably an icon by the clock that you can right-click or something and disable. Once you get that sorted, back on the Wireless Zero Configuration utility, you might have click "View Wireless Networks" and/or "Changed Advanced Settings," then go to the Wireless Networks tab and check the box that makes Windows manage that wireless device. Anything yet?

If not, remind yourself that computers are fun, and they enhance your state of Being. Feel free to swear and curse it, and even the Four, Noble Truths if you're feeling verbose (I seem to be). If none of that works, you might have to post telling what didn't work.

Or get a cable.

<3 Obi-wan Mike Nolte

Posted on Feb 12, 2009

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