Question about Sony Televison & Video
I have a sony dvd recorder HXD890 which is connected to a sky+ HD box. I use to have just a standard sky digital box and guide plus worked fine with this. Since upgrading i have not received any new listings i also have a analogue aerial the analogue aerial is contected into the sky box aerial in and into the dvd's analogue aerial in and then the tv is connected to the analogue aerial out with Scart leads from the dvd to both the sky box and tv. I keep getting a on screen message saying that guide plus could not find host channel. I have tried setting the host channel to automatic, manual tv to ITV manual to sky eurosports channel 410 and Eurosports hd channel 412 leaving each setting for 24 hours but none of these work. I have tried the aerial direct to the dvd recorder, but nothing works. It is really annoying as it worked with the old sky box. I live in a area that doesn't receive freeview so can't use the digital guide. When i switch the dvd to standby it does show epg and also changes the sky channel but nothing downloads Can anyone please help?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: sir I have just acquired
Thanks, but no thanks, in the long run it is better to get a technician in to sort it, more expensive yes, but not so traumatic as trying to deal with someone by typing in answers to questions, the man I dealt with assured me I had two scart plugs on my TV. I only have one, so he said it can't be done, end of story.
Posted on Aug 29, 2008
Is your recorder hooked up to the new convert box for digital antenna reception?
I am currently researching the convert boxes for my dvd recorder. I found that some dvd recorders already have digital converter boxes already installed. This might be the case for you.
Posted on Sep 28, 2008
Symptoms / Customer Description
TV Guide issues.
1. Not getting the correct info, or no information.
2. TV Guide giving double channels.
3. TV Guide grid comes up but no information.
[Primary Symptom Code: 118X ]
TV Guide information comes from the Host Station.
1. If no information on some channels or incorrect information not TV issue, but station not giving any information or incorrect information.
2. If grid comes up, but no TV Guide Info could be
3. Double stations showing up. Unfortunately double listing is the way it's going to be. They have to send out all possible OTA listings for the area. You can hide the channels that you are not getting.
For these type of issues
Please have the customer call our Customer Support Line 800-222-7669
Our Call Center Rep. will fill out an investigation form with data pulled from the TV. These reports will be sent to Gem Star for their investigation, and the Call Center will get
back to the customer.
Posted on Apr 14, 2009
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