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You need to install the printer driver on your system to be use the printer to scan. Locate the CD that came with the printer lunch the CD and follow the instruction to install the scanner driver. If you can not locate CD, you can download the driver from HP website and run the downloaded driver.
try to scan from the printer itself by pressing the scan button on the printer..if its working then the hard ware of the printer is good ..after that try to scan from the hp solution center..if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...
--close cover ---means the lower base of the printer is open the cover you open when to remove or insert the cartridges.that is not related to copy or scan cover which is above that.just close the lower covwer little bit tightly.apply gentle force or push to make it close properly.
do it carefully.
1.open the HP Director/Solution Center
2.click on scan menu and go to destination list tab
3. on the left side u will find a list of available destinations , move them all to the right side (front panel destination list) and save and then try to scan again ,
IT MAY WORK