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Things that couse this are, worn motor brushes, unplug remove the top, the motor should be at the top, if so remove the wire attached to the spade of the grey cartridge then unclip using a very thin screwdriver pushed down the back of the cartridge, and slide out if there is only a small peice of brush showing they must be changed, if ok spin the drum by hand if it moves freely the the drum is ok, the last thing to check is if it moves through the wash, but its just the spin that it wont move, there is a blockage, and the preassure vessel wont allow it to spin.
the dryer filter is in the dryer box on top of the drum, under the lid of the machine at the rear, sometimes has a grey hose going into it, the box will have to be removed and split to access it.
the wash filter will be either at the front of the machine behind the kick plate or at the rear behind the lower panel attached to th bottom of the drum.
ok lay the machine on its side the side with the soap draw under you will find the outlet pipe runing to the pump then another hose going from the pump to the bottom of the drum. if you disconnect the hose from the bottom of the drum you will find the filter remove this hose from the other end and clean the filter and hose with hot water once replaced check the hose in tight it may be tricky to replace stand up the machine and test using water only and an empty drum.
on the back of your dryer you have a heater behind the protruding panel... Either you heater element has gone, but most like the thermal cut outs have blown...these are located in the same area..they are small and round looking and are connected to them are wires either side. Anyways check the conitunity of the termal cut outs using a tester if no continuity then they are no good... hope it helps...