Question about Zenith P42W34P 42 in. EDTV-Ready Plasma Television

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Black box blocks on certain programs

I have a 19 in element hdml, only 2 months old,a black box about half size the screen appears only on certain programs

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Check your closed-caption settings. You should find it's set for "text" right now. Turn it to "off" (or to "caption 1" if you want the captioning).

In text mode, the TV blanks out a portion of the screen to put up text that never shows up. You only notice on channels or programs where captioned programs are being broadcast. This is a common problem; on many remotes there's a single button to control captions and it's easy to hit it and change settings without realizing it.

Posted on Feb 12, 2009

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