Question about GE Profile Spectra JGBP79 Gas Kitchen Range

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Stovetop burners won't stay lit.

I have a GE Profile Gas Range JGP79AEW1AA that's approximately 12 years old and recently the burners on the stovetop won't stay lit. The burners light without a problem and then after a bit I start to hear a sputtering sound and the burners will go out. It's happening to all 4 of the burners on the top of the stove. The oven does seem to be working fine but I haven't used it for any extended period of time lately.

I have already called the gas company and they are telling me that it is a problem with the stove itself.

This is a very big concern for me because the burners have gone out without my realizing it and the house has filled with gas. I now have to stay at the stove the entire time it's on to ensure that the burners stay lit.

I would appreciate any help or advice on this matter.

Kim

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  • John Hall
    John Hall Mar 09, 2009

    Burners will ignite only part way around the burner head, have a weak flame, sputter and usually go out. Leaving the ignition (sparker) on helps somewhat. Blowing gently on the flame either blows it out or spreads it around the burner and then they go out. Happens to all 4 burners. This is not after the burners have been cleaned; it just spontaneously happens. Has happened previously for short periods, then corrects itself. This time the problem continued for longer than usual, then went away. It acts like the gas is bad, like it's mixed with something that won't burn (CO2? Nitrogen from a line purge?) This is on a 20 year old Tappan range burning natural gas from a large SE Michigan utility co.

  • rsrchandra Mar 26, 2009

    same problem...when burner is lit .. i hear only sound ...i had to off but when i lit inside the burner it works well giving good flame...why is it like that..? ..Is the problem with the stove or with gas..??

  • fixmystove Apr 27, 2009

    I Have A Kenmore Gas Free Standing Range And It Does The Same Thing. It Will Light And Then About 45 Seconds Later It Will Slowly Decrease Until It Goes Out. Then The Gas Will Stop Spewing And After About 30 Seconds Come Back On.

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6 Suggested Answers

  • 213 Answers

SOURCE: ge spectra gas stove top not lighting

no gas flow sounds like a bad gas regulato on the stove. as for the 5 year old ge profile with ignitors not working, you need a part called a spark modual

Posted on Nov 21, 2007

  • 33 Answers

SOURCE: Viking 4 burner gas range

if you are not hearing the faintest sound of clicking / sparking you could have a bad spark module or even bad burner switches i doubt that all switches went bad at the same time but its possible unplug oven check wireing to switches and spark module if you pull your burner knob off thats the switch starring at you follow wires and check for any loose connections

Posted on Jan 02, 2008

  • 1 Answer

SOURCE: cleaning and care for my GE Profile stovetop

The one thing I don't suggest is using the Ceramabryte product the dealer left with us. It leaves a greasy film. When I get ready to clean my black GE Profile, I pull off the controls to wash separately. Then I lift off the grates, take a single-edge razor blade to scrape anything stuck on (it doesn't scratch), then I use baking soda and scrub and scrub with lots of paper towels. Then I start cleaning off the baking soda with lots and lots more paper towels. There is still a film, but at least it's not greasy. At this point I grab some more dry paper towels, pour on a 3' puddle of rubbing alcohol and wipe it all over the stove top and front. You may have to do this twice. Then, if I don't turn on the hood light's brightest setting, it really doesn't look too bad. I have to do this at least once a week, as I have never had a stove that got so dirty so fast and was such a pain to clean.

FYI, I would never buy another of these stoves. Besides the cleaning issue, there is the fact of having to replace the igniter (glow plug?) twice in the first four years. My old, bottom-of-the line Magic Chef went 25 years with the first replacement not coming until it was about 15 years old. Also, the broiler is unimpressive and steaks, etc., just sort of steam. Can't get a really good crust going. It's a slide-in and the top is very narrow, front to back, because of the slanted control panel on the front, and so you really can't put two large pots or pans on one side. Let's see....oh yes, I ordered the unglazed grates for safety reasons and it came with the procelain glaze. Those were replaced free of charge, though I had to go pick them up. Then the first set of unglazed grates began to rust about six months into use, so had to be replaced (again, no charge at least). Recently I noticed that the inside walls of the oven, where the racks slide, are starting to rust. Finally, the burners are difficult to calibrate, which I really notice when I try to cook rice, which comes out right about 50% of the time.

Now, on top of all this, I have to worry about the glass door exploding?!?! Should I ban my grandchildren from the kitchen? Has anyone from Consumer Reports seen this website?

Posted on Apr 03, 2008

rickzilla
  • 706 Answers

SOURCE: ge spectra gas stove top not lighting

If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:

  1. Turn you burner to the Lite position:

    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

  2. Clean the burner and electrode:

    First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.

    Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.

    Check to see if the burner works, If not, then go to Step 3.

  3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top will lay flat if put on correctly.

    Check to see if the burner works, If not, then go to Step 4.

  4. The spark igniter is operating properly, but the burner is still not lighting. At this point, we would recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

Posted on Sep 01, 2008

  • 1 Answer

SOURCE: GE profile gas range: Gas burners don't work

Used toothpick to unclock gas output and worked great. 

Posted on Jan 23, 2009

shinn8
  • 85 Answers

SOURCE: stovetop works but oven does not.

Most likely your problem is the glowplug aka oven igniter. Even though it comes on it must reach a certain temp for the gas to come on. Occaisionally the valve will be bad but 90% of the time it is the igniter. Part number is 74007498

Posted on May 29, 2009

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