Question about Creative Labs ZEN Vision:M Digital Media Player

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Won't turn on

So my Creative V Zen won't turn on at all, even when i plug it into the computer. And the reset button doesn't work either. Any help? when I connect my Zen to the pc it turns on and let me upload/but wen I take it off the pc it doesn't have a charge; it turns completely off..When I attempt to charge the Zen in the wall charger it doesn't charge at all/or turn on. what can I do? help!!

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  • 12 Answers

Did it fall somewhere???
maybe battery s bit moved off its place

Posted on Feb 16, 2009

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1 Answer

Zen won't reset


Connect to a PC and check if this is detected, if not there is fault within the memory and if the reset does not work it will require attention from creative labs. If under warranty you will get replacement or free repair.

Jul 04, 2012 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Creative zen mp3 player won't turn on. already tried resetting


Mine did exactly the same and i thought it was dead, but when u are reseting it keep it plugged into the computer while reseting it and it should turn on. It worked for mines anyway.

Jul 15, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Won't turn on


I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen problems


it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state). I had this exact same problem and that fixed it!

Also check out creative.com/support and look at their support forumns


Jul 12, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Creative zen


Before coneccting player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for mine ! GOOD LUCK

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 11, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My Zen got crashed!!!!!!!


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 11, 2008 | Creative Labs Zen Digital Media Player

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