Question about Skype IM

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I can not get in my skype account

I don't manage to get in my skype account. I already tried many times to change my password. So I already repeat the skype process to change a password and everything goes right and even received the email saying that my new password has been set. BUT when tried to use my new password to go in in my account for my surprise it is shown this red lable saying that I have a wrong skype name or password, and blá blá bla´. So I have submitted already 3 support request and no support so far only an email saying that my request will be answered in within 48 hours. I have an skype number and credits and I can not use either of them when I can not log in my account. That is ridiculous! HELP...

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  • cpmiller Feb 17, 2009

    cannot log into my skype account.  tried password reset. received email to reset and confirmation that i now have new password but same problem again.  have sent 2 requests to skype but no reply.  HELP

  • gerald crosby Mar 31, 2009

    forgot skype name and password

  • Anonymous Apr 06, 2009

    I CANT UNBLOCK MY SKYPE ACCOUNT!!!!!!!! Icant even find a link anywhere???????? its rediculous.

  • dekodeko93 Apr 19, 2009

    I already tried many times to change my password. So I already repeat
    the skype process to change a password and everything goes right and
    even received the email saying that my new password has been set.

  • Anonymous Apr 26, 2009

    Hi How come i can sign into my skype account on the laptop but not on to my 3 mobile phone . It say check your password and user name iv done this many times even changed the pass word and received a email saying everything is ok Please help

  • superlusso Apr 29, 2009


    My account is also blocked for several days despite several support requests and emails to csl2@skype.net.

    It's great when everything works but if you have the slightest bit of trouble then you are bu&&ered!

    Youcan then expect to be ignored, receive canned responses, not be able tospeak or online chat to anyone at skype and receive requests forfeedback on their customer service!!

    I'm sure there are no humans behind the scenes - it's all run by computers and robots!!

  • Anonymous May 03, 2009

    Despite countless attempts, I kept getting a message that my password was invalid, or that username and password did not match etc.  Then, all of a sudden, I logged in. Now as I am trying to change my password  I am getting a message that the "old password" is invalid. Any ideas?

  • Patricia Guardado
    Patricia Guardado Nov 30, 2013

    I have the same problem, and there is not a contact number for support!!! This is ridiculously annoying!!!!!

  • Patricia Guardado
    Patricia Guardado Nov 30, 2013

    I have the same problem, and there is no help available. Bad customer service. I hate skype!!!

  • Anonymous Mar 12, 2014

    Hi, I've forgotten my Skype password and I can't log in, is anybody can help me?

  • Anonymous Mar 19, 2014

    tried to log into my email account,wouldnt work. said I had to set up an account. I tried using my old email address, but had to set up new account. now I have lost all my emails. what can I do?

  • Anonymous Mar 20, 2014

    I changed my password and after changing it, it won't recognize my skype name (email address or short name)

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Contact customer service to get your account unblocked. If your account is blocked, please contact Skype customer support by completing the form on the link above. Please choose "My Account>Blocked Account" as your topic and subtopic.

Posted on Feb 17, 2009

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I lost my skype account

Posted on May 02, 2010

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How do I get into my Skype account

Posted on May 30, 2013

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Iwant to creat my id

Posted on Feb 22, 2011

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Skype requires a username and password from users to log in to the service.
You choose this username and password when you register for a Skype account.

By using Skype's recovery options and the email address used to register the account, you can retrieve your Skype username with ease.

Navigate to the Skype homepage online at skype.com.
Click "Sign In."

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Type the email address you used to register the account in the box that appears.
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Click on the link inside the email sent by Skype.

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This helps to keep your new password secure.
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We'll email you a temporary code.
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https://login.skype.com/account/password-reset-request?return_url=https%3A%2F%2Fsecure.skype.com%2Faccount%2Flogin

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