Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Fax set up

One question. Do I plug the phone line into the hole with the L or the one with the phone icon?Also, do I need to plug a second line from the printer to something else?

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  • lynneebert Feb 12, 2009

    So to clarify, Phone line goes into wall at one end and into L on the printer to receive a fax?

  • lynneebert Feb 12, 2009

    So only from the wall tho the printer? As in one end ( of the phoneline) plugged into wall and the other into the printer`s L-hole?

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The L is for Line in such as line from the wall. Phone would be if you add an extra phone to use when fax machine is not in use.

Posted on Feb 12, 2009

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Hi and welcome to FixYa,

Phone line goes to L. The 'one with the phone icon' is a provision to connect a standard telephone. Other than the USB connector to the computer and the power cord, to my understanding, no other connections are necessary.

Good luck and thank you for using FixYa.

Posted on Feb 12, 2009

  • Louie  Role
    Louie Role Feb 12, 2009

    Yes, from the wall telephone outlet, phone line to "L" of printer.

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2 Answers

My company lexmark X642e all in one machine was faxing fine. I unplugged the fax line and plugged into another fax outlet plug and it would not work so I plugged back into the original fax line outlet and...


Make sure you plugged it back into the right port on the printer itself. The one I have actually has two different phone line plug-in ports - one is for the FAX line that connects to the wall. The other is so you can attach a separte phone as an extention to talk on. Good luck. Also, after it is plugged back into the wall, did you power down, wait 30 seconds and then power back on? Sometimes these things need to recognize at start up whether or not they are connected to other devices, etc. Good luck.

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I am having problems setting up the phone cords. what all do i need to plug in my fax machine


You should only need the power cord and a phone line. My Brother has 2 jacks for the phone line. One is a line in, (from the wall jack to the fax machine), the other is a line out, (for you to plug in a dial up computer connection or a second phone). Make sure you have the cable from the wall jack plugged into the line in, plug.

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Can not get a dial tone. Phone appears to be off the hook. How do I trouble shoot it?


Unplug the phone line from the fax machine. Wait at least 1 minute then call the phone number that goes to the fax machine from another line such as a cell phone. Make sure you get a ring and not a busy signal. If you get a ring then hang up the phone. Plug in the fax machine again and call the fax number again. If you get a busy signal then either your phone if off the hook, the switch that is actuated when the phone is placed in the cradle is bad or your modem in the fax machine itself has gone bad. Another thing to try is unplug the fax machines power cord for 30 seconds then plug it back in. I have seen the modems get "locked up" and keep the phone line open. Unplugging will sometimes reset this and get it working again.
Good Luck and Thank You for using Fixya.

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there should be two phone jacks in the back one says phone plug your answering machine into it

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Check the phone line with a basic old phone plug it into the fax line do you get a good dial tone, and no noise on line. Also check the phone line call ATT and have them check the number move the fax machine to different plug. power off the wait tens second power on. check the phone line connector.

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Cannot receive or send faxes, the telephone line is working ok.I have a hp officejet 6100 series all-in-one


Strange...

Try unplugging the machine for 10 seconds, normally HP's will tell you if the have a bad modem ("checking phone line").

Plug a regular phone into the wall jack and listen for a dial tone also make sure the phone cord is plugged into the LINE port of the fax not the phone icon port.

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It should work right out of the box.

Plug a regular phone into the wall jack to verify that you have a dial tone.

Is it DSL?

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Fax phone hookup


Use an identa call box. You set the distinctive ring pattern (1-2-3) and the box will route the call through depending on what number it is. I have two numbers on one line. I have a tee adapter on the phone plug with two phone cables coming out. Each phone cable one plugs into a small distinctive ring box. I set one box switch to 1, and the second box to 2. If the first phone# rings box 1 allows the signal through to the phone. If the fax line rings the phone won't ring, but the second box will pass connection to fax and vise versa.

I brought mine from Bell Canada phone store. It is called a identa-call box, or distinctive ring switch. Best way to go !

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1 Answer

Phone hookup


First only plug the line in the LINE socket otherwise it wont receive.

Manual receive will probably be the best as conflict may occur with the answering machine and the fax. You will either not receive faxes or messages. Its a bit of a pain as you will have to be home to receive faxes. eg pick up the handset and press start.

Its the easiest. Unless you want to fiddle with both machines settings to use the fax/telephone mode.

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Sendin or receiving faxes


check your handset, is it placed properly

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