My computer would not automatically prompt the spy sweeper to install. so i searched the d:\ drive where the program is supposed to run and no programs were found. as i searched my computer its in e:\ and i have no idea why. it will not work and i need it in d:\. any help??
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Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next."Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."
To uninstall Spy Sweeper :: let Microsoft Windows uninstall the software automatically.
1.clicking on the Start Button
2. Select Control Panel
3. Select Add and Remove Programs.
Occasionally this method will not work, and produce an error about not being able to uninstall the software. If this happens right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit This will shut down the Spy Sweeper program. Next press ctrl + alt + delete which will open the Task Manager. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process. Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs
first uninstall the webroot spy sweeper through the following steps. 1.click start 2.go to control pannel 3.open 'add or remove program' 4.a window will open wait for some time until the list is populated
5 i)in that list find webroot spy sweeper and click remove go through the uninstall wizard and finish the uninstallation process
5 ii)if you didn't find webroot spy sweeper there then it can be a virus You need to download a program called MalwareBytes because that searces your entire computer , finds the virus and completely destroys it.
Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.
6. restart your computer
7.open mycomputer click search and do a search for webroot spy sweeper delete all the files and folders regarding webroot spy sweeper
8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc because at a time only one antivirus software should be used
i think this solution will help you if the problem is not fixed please inform i will suggest some other ways
See if you can run the program from folder,should be a .exe file, if it runs check the version under the help tab,,,if not you have to delete it and you have to delete the keys in the registry,if you don't know how to do this, do a search for webroot ,or spysweeper with windows search,and look for the installer it should say spysweeper install or setup, reinstall the program and then uninstall it with its own uninstaller,, the file is (unins000.exe)only uninstall if this version is older that the disk you received.
download spybot search and destroy and run this plus download and install avg 8 it's free and run both programs offline meaning not connected to the net and once done you may try and run spy-sweeper again.
If all fails try another copy from web it may have come down corrupted.
If all is well then happy surfing but if the new copy is the same then hunt in the registry for all keys belonging to spy sweeper once you have removed it from your computer also go-to program files directory and find the folder that belongs to spy sweeper and delete folder as most of un-installers don't remove the folder to program and try installing again and if all fails then then other thing I can suggest is move all your files to a safe place and redo your operating system from scratch but after you have installed os, install spy sweeper first then any other security software before you go to net.
CLEAN INSTALL needed here. Try un-installing after the un-install, shut down completely for at least 30 seconds, and then restart. This releases any "Locked files" for deletion. Then do a search in 'all files and folders' - search for both Weebroot and then Spy Sweeper, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found. You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.) BEFORE RE-INSTALLING Spy Sweeper
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.
CLEAN INSTALL needed here. Try uninstalling again, but this time after the uninstall, shut down completely for at least 30 seconds, and then restart. Then do a search for 'all files and folders' - search for both Spysweeper and then Webroot, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found. You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.) BEFORE RE-INSTALLING PowerProducer Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.