Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

1 Answer

Router wont connect to internet

When I try to get on the internet it tells me that the cant find the dns and that the configuration is wrong what can I do. It worked at four oclock this morning and it stopped working at nine

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

It sounds like you have a timer set on your router. you need to go to your routers configuration webpage by typing in the IP address in the web browser. Once you get to the router's webpage you need to go to access restrictions or something similiar to that. then you need to change the timer to your desired time you want internet then push save changes and that should hopefully fix it.

Posted on Feb 12, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My belkin n600 keeps saying no internet connection the light is orange but the computer registers the router

Alright. The orange light means the router has no problems with your inner (private) network or its internal configuration, but it can't connect to the internet by itself. So obviously, your devices, which are routed trough your router, won't be able either.

I've compiled a small list for things you can check to resolve this issue:

- Check if your ethernet cable is connected to your router. It can be a CAT5 DSL cable or a CAT5 cable from your modem, to your router.
- Log onto your router configuration panel on or http://router/ by clicking log in at the top (the default password is blank). Should you get any problems with logging in, you might need to reset your router (button on the back, hit once for restarting and hold for 10 seconds for factory reset).
- Your problem is with WAN (Wide Area Network) or the outer network, so you will want to focus of that area of the configuration panel. Hit "Connection Type" and make sure you configure it accordingly to your ISP. If not sure, you can try and check the LAN/DSL configuration on another device that can connect to the internet via an ethernet port (the CAT5 from your ISP or modem) or just try the "Automatic" option.
- Check out the "DNS" section in the "Internet WAN" section. If unsure, try setting it to automatic. This will inherit the settings from a parent device in the network.
- Working with MAC addresses can be tricky. They are the fingerprint of your internet device (router, computer, LAN switches, modems) and some ISPs register your devices for security purposes. You should probably call your ISP and ask about it, if they need this configured specifically, they'll tell.
- If you're using a number of routers or a modem and a router you may need to change your LAN subnet mask or routers IP address in either your modem or one of your routers settings. This is only necessary if they overlap on multiple devices.

I have to say, though, 99% of the time it's either cables left unplugged or DNS misconfigured.

Nov 04, 2012 | Belkin Play N600 Wireless Dual Band Router...

1 Answer

I got laptop and desktop. done configuring the router. laptop and desktop successfully replied when I ping them. I tried pinging the router too on both laptop and desktop. i can see my desktop in the...

If your LAN is working but the internet can't be reached the problem will likely be that you don't have the correct dns number in your configuration or the gateway number is wrong. The gateway address is the ip # for the router. The dns address is the one your ISP uses.

Try setting up one pc to the router and get it working to the net first. Then do the same for the other computers. Each will have the same gateway address, the router's address, and all will have the same DNS addresses from your ISP.

Jun 06, 2011 | Computers & Internet

1 Answer

Can't Connect my Belkin router FSD7230-4 to the internet. I can connect to my new ADSL service when my computer is directly connected to the modem. When I'm going through the router it's not...

There are several reasons that this could be happening. Sometimes the DSL modem can be the cause. If it is configured incorrectly then it will not be setup to work in a routed bridge mode (what you need for it to work with the router). Easy fix for this: press the "reset" button in the back or bottom to set the modem to default settings then power cycle everything. Second, on your computer go to network and sharing center and find your adapter settings. right click on your Ethernet or wireless adapter (whichever you use to connect) and go to properties. Go to the TCP/IP protocal properties and check that everything is set to obtain its data automatically. Last thing to double check: Call your ISP and just verify the ip, login info, and DNS info are all correct. I have had an ISP give me the wrong DNS info before on accident and after several hours of troublshooting I called back and a different guy answered and told me that my DNS was wrong. I changed one number and POOF! Fixed! You can find more help for this at or email us at

Sep 01, 2010 | Belkin Computers & Internet

2 Answers

I still have connection to the internet through my cable box, but when I connect through my bwa711 wireless router I cannot get out to the internet; what do I need to do? Connected directly to the cable...

If you connect the computer to the modem , does it works ?
If it works then modem is working. now connect the computer and modem to the router.
open the set up page of the router. change the Internet settings according to the ISP.
Click Here for more information about router and networks.

Jan 09, 2010 | Blitzz Technology BWA711 Router...

2 Answers

I full signal strength from my rounter but wont connect

Hi there,

This could be due to wrong DNS settings or IP Address. You will need to go in to your network connections by doing the following: "Start, "Control Panel", "Network Connections" and then right click on your wireless connection and select "Properties", then when the new window opens scroll down to something called Internet Protocol (TCP/IP)
Open this by clicking "Properties" then adjust the settings as follows:
- Obtain an IP address automatically
- Obtain DNS server address automatically

Then configure your router to assign the IP Address and DNS Settings automatically and your internet should work.

Thank you for using FixYa! Have a nice day and please remember to rate this solution.

Warm regards,

Jan 09, 2010 | D-Link Computers & Internet

2 Answers

My computer says Im connected network but cant get on internet

Same router I use. It sounds like you have an option in your router that is blocking you from accessing the internet. Possibly a bad DNS server or you have accidentally restricted your computer from accessing the internet via filters.

What I would do at this point is go through router, option by option and write down any custom settings you might have. After you have them all recorded, hard reset the router. This can be done by pressing the pin hole button on back of router for about 10 or so seconds. Doing this restores your router to factory specs.

After back to factory specs, try connecting to the internet before implementing any type of security. If it works then one by one enter in your old settings that you have written down from the above step. After each setting change, try connecting to the internet, when you get back to not being able to connect, you found your rouge setting.

More thoughts on this issue:
Try connecting directly to your modem via a wired connection. After you wire the connection, reboot your modem and try accessing the internet. If it doesn't work, then I would call your ISP to see if there is anything wrong with your internet (unpaid bill, area outage). If it does work, then rehook your modem to your router. You will need to first reboot your modem then router after modem syncs up.

The rebooting of devices is important. When your modem boots up, it leases an IP to the MAC Address of the connected device. If you have not "cloned" the MAC addy, then each device has a different MAC addy. The modem will not allow access to the internet if the device connected has a different MAC address than what it leased the IP to. I would actually try this method before a hard reset of router.

If your modem has battery backup, you will need to unplug the battery along with pulling the power wire to perform a reboot. The router can be rebooted just by pulling the power wire and plugging it back in.

Hope this helps, sorry for it not being in order, the reboots came to mind after I started writing.

Sep 14, 2009 | Linksys Wireless-G WRT54G Router

2 Answers

Cant connect to the internet with linksys wrt160nv2

if this is DSL connection then you have to configure your modem before you connect router

follow this
first disabled wireless on your modem/router

.1) Turn off DHCP on your modem/router I am assuming this is verizon westell
2. Configure the first VC port to Bridge-Bridge mode
3. Keep hitting "apply" in the windows until the 7500 reboots
4. Plug the "Internet" port on the linksys to one of the normal ethernet ports on the modem /router
5. Turn on the Netgear and wait for the green Internet light to go solid

good luck if this does not work provide more info on your setup

Jun 12, 2009 | Linksys WRT160N Wireless Router

1 Answer

Can't Access Web configuraton for Cnet CWR-854 Wifi router

Have you try to update the firmware by any chance?

Let me know


Aug 10, 2008 | Cnet CWR-854 Router

1 Answer

Connected to Linksys Wireless G ok, laptop rebuilt, now can't connect

I'm a little confused about the status of your network adapter. Can you check to make sure your wireless network adapter(s) (wireless and physical) are set to "Obtain an IP Address Automatically" and to "Obtian DNS Automatically".

After this can you reconnect to the wireless network? Try the internet. If the internet still doesn't come up flush your temp files, close the browser and retry the internet. If it's still a no see below:

If so, can you try and do some simple "ping" diagnostics?

Open a command prompt:

1. Click on the START MENU and select RUN
2. Type in: cmd
3. Click OK
4. Type in >ping <ip address of wireless router>
Example: >ping
5. If your results are 4 "request timed out" then you have not established a wireless link yet. I would try and do a factory reset of the router and start over from scratch. A factory reset can be done by simply holding the "RESET" button on the back of the router for about 20-30 seconds.
6. If your results are 4 replies then you can run the next test.
7. Type in >ping
8. = a public DNS server. If you get replies then your are on the internet, but it appears that name resolution is a problem. All this means is that when you try to go to the DNS server that you should be contacted to find your way isn't able to tell you what the actual IP address is of and so you go nowhere.
9. Provided you're set as a DHCP client (meaning your network adapter is set to "Obtain an IP address and DNS automatically" it means your wireless router (if it's the DHCP server - this is the default configuration) is giving you the wrong information for DNS.
10. I would contact your ISP for the correct DNS servers and make sure they are configured properly on the Router.
11. You can see what DNS servers you are actually getting from the Router if you run the following command from a command line: ipconfig /all

Hope this is helpfull.

Let me know if I can help any more.


Jul 07, 2008 | Linksys Wireless-G Broadband Router

3 Answers

Laptop keeps disconnecting then connecting every so often.

Has the computer ever stayed on long enough to connect to the internet?

Is there a wired computer working when attached to the router?

If not, if possible please try to connect the laptop wired to the router as a test and tell me if it works.

I am trying to determine if your router works with the internet before considering the wireless connection simplying the initial problem. Once the router works wired is time to try the wireless. Once the wireless works unsecured you may want to change the router and wireless adapter to secure the wireless network. So this can be a three step process.

Jan 03, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

Not finding what you are looking for?
D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE) Logo

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top D-Link Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2259 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers


Level 3 Expert

4332 Answers

Are you a D-Link Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides