Question about Gateway GT4016 Desktop PC

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Gateway GT4016 new video card not detected

Hi,

My friend has a gateway GT4016 and he wanted to upgrade it. I got him a Geforce 8400 PCI-Ex16. when I installed it there was no detection of the video card and there was no bios option to disable the integrated video that is on the chip. I tried several times to uninstall the old card but the new one was never detected. I tried talking to the useless gateway support person and he told me disable the video card in the windows HW manager and the new one will be detected. it didn't sound right to me but he's the tech support guy who works for the comany that made the computer so i did it and then the display wouldn't work with windows and i had to reinstall windows to get it back. does the PCI-E x16 slot just not work on this computer or am I missing something? is there a jumper i don't know about?

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  • deusdingo Feb 12, 2009

    there is no video option in the bios outside of spread spectrum for the memory. I uninstalled the drivers many times, both in safe mode and in normal mode. I don't know what you mean by "Force installation from the CD"

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Dude,

Its not entirely gateways fault but to some extent it is. What you need to do is:

1. check in bios if it has an option to switch from agp to pci for video if you got it switch it

go to safe mode uninstall the previous device reboot and see if the new one is getting detected or not

if its not auto detected try force installation from the cd

let me know how it goes

Posted on Feb 12, 2009

  • Rakesh  Kumar
    Rakesh Kumar Feb 12, 2009

    force installation would be - running the setup files for nvidia assuming it to be a non plug and play device. Tell me what bios you have on the machine if you can take pictures of all the screens on the bios and post here that would help me help you.



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