Unable to hang up phone. The line is busy/can't make/receive call
Husband made a call. Don't know what button he pushed to hang up. When making a call no dial tone. Seems like someone still on the line. Others unable to call us; line is busy. I unplugged the phone from wall jack and unplugged all phones and reinserted batteries again. No change. Our DSL internet for computer still works. Please help. Thanks.
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Tech needs to program Supervision Disconnect for the line/s and Carrier must do the same so they talk to each other. So when callers hangs up a disconnect signal tells the system to hang up. 90 percent of the time the tech had it programmed but the carrier did not.
This is a standard phone so I'm assuming you're using this in a home or small office, connected direct to a regular phone line, and that you're using calling services from your phone service provider. 3-way calling works as you describe: you press flash to get dialtone again, call the other party, then press flash again to connect the two so all three of you can talk. The point is that this is 3-way calling, not a forwarding or transfer function. You can't transfer a call to another number this way. Since you initiated the 3-way call, the connection requires you to be there; when you hang up the connection between the other two parties is broken.
Your line may also have call-forwarding, which lets you program a number that calls to your line will reach if you're away (an alternative to using voicemail or an answering machine and needing to check messages). But this doesn't allow you to transfer a current call to another number, only incoming calls.
The only way you can transfer a call is when you have the switching equipment (an office phone system, for example) at your location, and have at least two outside phone lines available. Then the system would allow your phone to disconnect, and still maintain the connection between the other parties. But both of the phone lines would remain tied up until the other parties hung up, and if you only had two lines you'd be unable to receive or make any other calls.
Residential customers with a single phone line don't have any option to transfer calls.
Do you mean send the call to another phone?
Make sure the line is not on hold (push the caller's line) then push Cnf/Trn, dial the extension you want the call to go to, then hang up.
The person you're sending to will receive that call on their speakerphone button and it will ring in a different tone.
Steps to program speed dial on the Walker/Clarity Model W-1000 Touch Tone Sound Amplifier desk set phone w/large number pad.
1. Choose phone number to program including the (#1) digit for a long distance direct dial if
needed. Write chosen number(s) on a scratch pad as a guide for numbers. Identify numbers with the
names or contact description (ie."Mom's Cell Phone.")
2. Remove hand set receiver from phone.
3. Press "memory set" button ONCE on the phone located uder the receiver on the desk set.
4. Enter phone number chosen,including area codes and long distance prefixes if needed!
5. Locate the speed dial position button you want for that number...(located adjacent to
tag/pad slot for name and/or phone number to be written after entering.
6. Press the speed dial position button (ONCE). Then replace receiver back in craddle.
7. Try out speed/dial program. Pick up receiver, push speed dial button(position) listen to see if
correct phone number is contacted. Once established as correct; program additional speed dial
numbers: ie family, business, as needed.
8. DO NOT TRY TO PROGRAM THE NATIONAL EMERGENCY 911 NUMBER! Keep this in your
9. If you make a mistake while entering a phone number: Stop, Hang up phone and start all over again in the procedure sequence.
10. Remove white "description pad with slots for names or numbers) from underneath clear
plastic cover.(use a paper clip end to lift up plastic cover). Write name/description for that number
on white pad(ie. "Mom's Cell") Use a PENCIL FOR DESCRIPTIONS!!
11. TO SAVE TIME AND INCONVENIENCE TO PERSONS/BUSINESSES OF HAVING TO
ANSWER YOUR CALLS; CHOOSE A AUTOMATED ANSWERING NUMBER (USUALLY A
BUSINESS ANSWERING AUTOMATED SERVICE (IE. LARGE INSTITUTIONAL PHONE
NUMBER THAT HAS A MENU PROMPT usually a AT&T 800 # will have a prompt menu
USE this procedure to see if you program correctly then once you know how; go back and re-
enter all the numbers that you actually want on your speed dial settings.
I was given a set of codes to use to reset the "make busy" sign, which was **1, not sure if these codes pertain to all phones, and to turn off "head set" i was told to use **3. I was then able to see the date and time again!! I also was able to pick up my phone when it rings instead of having to press a certain ext to answer from.
If you program that button to ba a DSS button for that station (41) it will intercom that station, can be used to transfer calls to that station, and will light up when it's busy. It could be called something else in programming like Station Intercom Button, Quick Transfer Key, etc..
Problem is, your phone can be used on many different Avaya phone systems that all program differently.
The manuals for the phones and systems are all available free at www.avaya.com but you need to know which system you have before looking for the manual.
HOLD THE HANG UP BUTTON AND THE POUND BUTTON DOWN FOR 5 secons. select base unavailable....yes. then hang it up on the base and it will register to the base. if that doesn't work then unplug the base then plug it back in then put the reciever on the base.
1 - Lift the receiver and get the dial tone.
2 - Hit 'Store'
3 - Enter the number you wish to store in the phone
4 - Hit the store button again
5 - Hit the memory button you wish to store the number into
6 - Hang up!
This should store the number wherever you want to put it. Remember if you want to store it in one of the 'lower' positions (second line of the memory index card) push the 'Shift' button before you push the memory button for that location.