Question about Kenmore 99123 Electric Kitchen Range

1 Answer

Sears Kenmore Elite Oven 790.99123405 Caught Fire!!!

I have a Sears Kenmore Elite Oven 790.99123405. The Clock/Timer module shorted out and caught fire while in use. The module is a two board set (sandwich style) and the short/fire was located at the K4 relay which provides power to the oven burners. The short/fire literally lifted several layers of the PCB.

I purchased kit #5304455004.

Note: If you enter the part number directly at Sears Parts Direct, they now report the part as unknown. But the link still works!!!

I originally ordered the kit from Sears and it was back ordered with no availability date so I canceled the order (that was a horror story by itself). I then found the kit at

The kit contains:

Item 20 Clock/Timer PN 316418750
Item 97 Power Board PN 316272402
Item 97A User Interface Board PN 316271801

I replaced all three boards. The four burner displays come up with PF when I plug the oven in and the clock starts at 12:00 and also displays PF - All normal operation.

I can clear the PF errors at each of the four burners and each stove top burner operates normally including the displays.

However, I can't clear the PF, set the clock, turn on the oven or do anything with the Center Console Keypad inputs.

My original Clock/Timer module is a Rev L module and the replacement is a Rev J module. The new Rev J module "talks" to the four burners (via the Control Panel Assy) but not to the center keypad which controls the Clock/Timer and oven (also the Control Panel Assy).

Is there a S/W issue with the Rev L/Rev J Clock/Timer board talking to the Control Panel Assy PN 5303935249 or did the Control Panel Assy get fried when the Clock/Timer shorted out and caught fire?

Note that the physical location of the short/fire was behind the center keypad section of the Control Panel Assy which controls the clock and oven. Also, the Clock/Timer module is encased by a plastic housing so there was no direct contact of the flames to the Control Panel Assy.

Also, is this a common problem with this model oven?



Posted by on

  • 1 more comment 
  • mjwarburton Mar 14, 2009

    I have the same problem and have been trying to deal with Sears for 3 months - they have been a nightmare trying to sort this out. I bought the circuit board and have just found out that I need the kit that includes the original board that I already bought for $200. They won't refund the money or accept the old board back since it's been over 90 days - because they have been too incompetent to tell me about this known issue. They want me to pay $267 for the kit and I have to eat the board I already have and no one seems the least bit interested that we have been without a stove since Christmas day.

  • dkrauss
    dkrauss Jun 18, 2012

    Jeff I have the exact same problem did you ever get a resolution?

  • Jeff Martin Jun 19, 2012

    Yep, I fixed it. I had to replace the user interface control board and the two control boards connected to it. Apparently, there is a S/W interface between the boards and they are not compatible between board revisions. So ya have to buy all three to guarantee interface compatibility. Cost me about $500 overall at the time. I saved a few bucks buying the board set from They are very knowledgeable and easy to work with. There is no such thing as a stupid question with these guys.

    Surprisingly, they have a very generous return policy will accept returns of electrical parts for up to 365 days - no questions asked. Just tell them what happened and they will help you get the right board set. Note that this was a few years ago and I'm sure prices have gone up with the devaluation of the dollar since.

    I have since had to replace the three burner surface element (the conductor kept melting). I managed to come up with a fix but it kept failing over time taking a bit more of the conductor with it. That set me back about $160.

    Then the broiler relay went and I finally said F***-It! I can live without the broiler. No more money for you!

    This is by far the worst appliance from any manufacturer I have ever purchased. It carries the Kenmore brand but it is built by Frigidaire. You may be better off buying a new oven. I got tired of using mine to burn cash. But that is a decision you will have to make based on the cost to repair versus replace. The actual repair (swapping out three boards) was a breeze. You can do it if you can turn a screw driver.

    Hope that helps.

    Have fun!




1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

The PF indicates a power failure.
The range experienced a loss of electrical power.
This code is usually cleared by pressing the CLEAR/OFF button.
If you continue to get this code, you may need to unplug the range and check the wiring connections of the power cord on the back of the range.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 23, 2010

  • loida laparan Sep 05, 2013

    but there is no indicator everything was totally off even the time at front was turn off



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

For Kenmore 7903019400 wall oven error code F 11, the touchpad/keyboard is the replacement part called the clock/timer? as clock/timer or range control panel are only parts listed? so which part is it

F11 means a shorted button on the button board. This could actually be a shorted button, or it could be a bad connection to the embedded microprocessor. There is literally no way to tell without actually testing the unit. If the EOC module (electronic operator control) comes with a button pad, change them both out if you can't test them separately. Kenmore has other manufacturers make their equipment for them (frigidaire, whirlpool, electrolux, etc), so the generic equivalent board may be cheaper to buy somewhere else than sears. Your local appliance service center will know what parts fit what sears models. The model number you provided is useless to me. 25321842-21syibu3fgwpdxocjnkpw0ib-3-0.jpg

Dec 14, 2014 | Kenmore Kitchen Ranges

1 Answer

My Kenmore elite ice maker caught on fire. it was a month and a half out of warrenty. they say they won't replace. have you heard of this happening before

I have heard this happens alot.... you should probably use the refrigerator that is in your garage until you can buy a new GE or Sub zero. Good luck resolving this issue with sears.

Jan 28, 2011 | Kenmore Refrigerators

1 Answer

Kenmore elite countertop microwave/convection oven

Time for a new cover plate or a new microwave. Depending on the age of the unit, the part may not be available anymore.

Jul 06, 2017 | Kenmore Microwave Ovens

3 Answers

Spitfire controls Clock/Timer on Oven

all a relay is a on off switch. 120v goes into L2in and into a control relay post where it sits sits until 12V energizes the relay coil thus producing an electromagnetic effect which draws the relay contact to a closed position thus placing the 120v from L2in to the 120v L2 out post this voltage then goes on to the oven heating element.
Circuit board voltages which are 16V are derived from L1 which comes in as 120v goes through a step down transformer and gets converted to 16 vac, the voltage then goes through a bridge rectifier which turns the voltage to DC the
DC voltage is routed to the various electronic components, op-amp, microprocessor, etc.

Sep 02, 2009 | Kenmore 24 in. 17462 / 17464 / 17469...

2 Answers

Light bulb stays on in Kenmore Elite fridge Model # 795.77559600

I had the same problem with a kenmore elite fridge and recieved the same response from Sears customer service!!! File a complaint with your local BBB. Sears contacted me within the day and sending out a tech at their expense only after the complaint was filed. Good luck. Elana

Jul 30, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Baking Element Caught fire

Elements wear out from the inside. Sooner or later it happens to all of them.

Mar 31, 2009 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

Kenmore dishwasher caught on fire from timer

what is made in the good old usa today. not much

Oct 09, 2008 | Kenmore 24 in. 15932 Built-in Dishwasher

Not finding what you are looking for?
Kenmore 99123 Electric Kitchen Range Logo

1,403 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Cindy Wells

Level 3 Expert

5302 Answers

Sal De

Level 3 Expert

2694 Answers

Are you a Kenmore Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides