Question about Kenmore 99123 Electric Kitchen Range

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Sears Kenmore Elite Oven 790.99123405 Caught Fire!!!

I have a Sears Kenmore Elite Oven 790.99123405. The Clock/Timer module shorted out and caught fire while in use. The module is a two board set (sandwich style) and the short/fire was located at the K4 relay which provides power to the oven burners. The short/fire literally lifted several layers of the PCB.

I purchased kit #5304455004.

http://www.searspartsdirect.com/partsdirect/displayPartDetailAction.action?partNumber=5304455004&productGroupId=0022&supplierId=628

Note: If you enter the part number directly at Sears Parts Direct, they now report the part as unknown. But the link still works!!!

I originally ordered the kit from Sears and it was back ordered with no availability date so I canceled the order (that was a horror story by itself). I then found the kit at RepairClinic.com.

The kit contains:

Item 20 Clock/Timer PN 316418750
Item 97 Power Board PN 316272402
Item 97A User Interface Board PN 316271801

I replaced all three boards. The four burner displays come up with PF when I plug the oven in and the clock starts at 12:00 and also displays PF - All normal operation.

I can clear the PF errors at each of the four burners and each stove top burner operates normally including the displays.

However, I can't clear the PF, set the clock, turn on the oven or do anything with the Center Console Keypad inputs.

My original Clock/Timer module is a Rev L module and the replacement is a Rev J module. The new Rev J module "talks" to the four burners (via the Control Panel Assy) but not to the center keypad which controls the Clock/Timer and oven (also the Control Panel Assy).

Is there a S/W issue with the Rev L/Rev J Clock/Timer board talking to the Control Panel Assy PN 5303935249 or did the Control Panel Assy get fried when the Clock/Timer shorted out and caught fire?

Note that the physical location of the short/fire was behind the center keypad section of the Control Panel Assy which controls the clock and oven. Also, the Clock/Timer module is encased by a plastic housing so there was no direct contact of the flames to the Control Panel Assy.

Also, is this a common problem with this model oven?

Thanks,

Jeff

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  • mjwarburton Mar 14, 2009

    I have the same problem and have been trying to deal with Sears for 3 months - they have been a nightmare trying to sort this out. I bought the circuit board and have just found out that I need the kit that includes the original board that I already bought for $200. They won't refund the money or accept the old board back since it's been over 90 days - because they have been too incompetent to tell me about this known issue. They want me to pay $267 for the kit and I have to eat the board I already have and no one seems the least bit interested that we have been without a stove since Christmas day.

  • dkrauss
    dkrauss Jun 18, 2012

    Jeff I have the exact same problem did you ever get a resolution?

  • Jeff Martin Jun 19, 2012

    Yep, I fixed it. I had to replace the user interface control board and the two control boards connected to it. Apparently, there is a S/W interface between the boards and they are not compatible between board revisions. So ya have to buy all three to guarantee interface compatibility. Cost me about $500 overall at the time. I saved a few bucks buying the board set fromhttp://www.appliancepartspros.com/ They are very knowledgeable and easy to work with. There is no such thing as a stupid question with these guys.

    Surprisingly, they have a very generous return policy will accept returns of electrical parts for up to 365 days - no questions asked. Just tell them what happened and they will help you get the right board set. Note that this was a few years ago and I'm sure prices have gone up with the devaluation of the dollar since.

    I have since had to replace the three burner surface element (the conductor kept melting). I managed to come up with a fix but it kept failing over time taking a bit more of the conductor with it. That set me back about $160.

    Then the broiler relay went and I finally said F***-It! I can live without the broiler. No more money for you!

    This is by far the worst appliance from any manufacturer I have ever purchased. It carries the Kenmore brand but it is built by Frigidaire. You may be better off buying a new oven. I got tired of using mine to burn cash. But that is a decision you will have to make based on the cost to repair versus replace. The actual repair (swapping out three boards) was a breeze. You can do it if you can turn a screw driver.

    Hope that helps.

    Have fun!

    Jeff

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The PF indicates a power failure.
The range experienced a loss of electrical power.
This code is usually cleared by pressing the CLEAR/OFF button.
If you continue to get this code, you may need to unplug the range and check the wiring connections of the power cord on the back of the range.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 23, 2010

  • loida laparan Sep 05, 2013

    but there is no indicator everything was totally off even the time at front was turn off

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