Question about Acer (D10709-002) (D10709002) 802.11g/b Wireless Adapter

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Aspire 4310 Broadcom wireless

After i have formatted my laptop,i found that the broadcom LAN wireless that i have installed is marked in Yellow(!)...i already have tried from many acer websites.And it still giving me a negative results=(

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  • Mikhail Noltevich
    Mikhail Noltevich May 11, 2010

    Are you getting a yellow exclamation in Device Manager, or from the wireless zero configuration utility on bottom-right of the taskbar? What have you tried on the many Acer websites? All you should need is a driver to install the device and maybe a password to connect to the access point.

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Ok...
the drivers are not getting installed properly and i am sure that you are installing the right drivers,
what you can go is go to device manager and then right click on the drivers and go to properties,
once the properties box opens go to the tab that says drivers,click on update drivers and then go ahead and folow the wizard to update the drivers(make sure you download a fresh set of wireless drivers)..if it still gives a yellow triangle,
go ahead and right click on the wireless drivers,click on uninstall and then restart the computer and checked if it still has the yellow bang..
the link for website is
http://support.acer-euro.com/drivers/notebook/as_4310.html
once you downlaod the drivers its a zip file,download in the desktop,right click on it and then click on unzip,once the files are unzipped go to the unzipped folder and then click on install for the setup..and in this webpage go ahead and choose wireless broadcom as the option as it shows lan broadcom and wireless broadcom,u can also try installing wireless intel because it might be that you have intel card in you computer and not broadcom..
try it out..
vedhick

Posted on Feb 15, 2009

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Hi badea_adela8,

Based on your concern, I suggest to follow these steps:
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The main problem with installing Windows XP on an Acer 4310 notebook always comes back to the wireless lan. You will oftentimes see an error code 39, and be told that the driver is corrupt or missing. The problem with the wifi card seems to be specific to the broadcom 802.11b/g adapter. This same chipset would appear to be the basis for the 802.11g. Here lies the problem: you can't use a 802.11b or 802.11g driver. When you try to do so, you get the code 39 error.

With that in mind, I'm going to put up a brief but detailed tutorial that describes how to correct the problem and get your Acer notebook up and running. This is the method I followed when working on my wife's 4310, and it works every time. Keep in mind, however, that I am going to approach this from a fresh build perspective with a slicked hard drive, with the OS being Windows XP SP3. I would recommend that you slick your hard drive and do a fresh install to avoid in conflicts. Also note that in the relevant step I'm going to throw an idea out there for all of the dual-booters out there who have a Linux distro and need to run nds-wrapper or have no connectivity at all. I'm not sure if this works because I haven't tested it. So if it does work then that's great for everyone. Just make sure you put something in the appropriate forums for others.

Now! To get your Acer 4310 Aspire Notebook up and running with Windows XP SP3 installed do the following:
  1. You will need all of the latest drivers for your Notebook dating from 12-08-2008. Go here and download them all EXCEPT for the wireless lan driver. You want an older version, preferably from the timeframe of BIOS rev V1.10, and if you've got the factory driver DVD handy you should be set. For some very wierd reason I had to use older drivers. Further, the later driver zip files for the wireless lan doesn't contain the file you're looking for. Get all of your files together and unzip them, then burn them to a DVD or several CDs.
  2. Now, you'll need to slick your hard drive. The best and safest way to do this is with a utility such as DBAN, with the second choice being Kill Disk Just grab one of these and burn the ISO image to a CD and you're set. Now, the question may arise as to why these utilities should be used. First, they're free. And second--this is the important part--these utilities will not harm your hard drive. Low Level Formatting has been known to damage the platters and landing zone on hard drives. This is, in a word, BAD. Plus, by slicking the hard drive you have no chance of encountering any problems during installation. Kill Disk takes about an hour or so to wipe the hard disk, while DBAN will take about 3 hours. I use DBAN, but Kill Disk will work just as well.
  3. Now comes the fun part. Install Windows. For those who are having a hard time with the Windows install hanging on your Aspire, slicking the hard drive with DBAN or Kill Disk will almost always prevent that. Nuff said.
  4. Now, install all of those new drivers you just downloaded. Start with the chipset, then add sound, synaptic for the touchpad, video, modem, etc. Install the lan controller (not the wireless lan) last.
  5. Now, open up device manager by right clicking on My Computer and in system properties go to the hardwar tab, and then click on device manager. You'll see that wireless card glaring at you with an exclamation point and sporting an error code of 39.
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  7. Click "No, not this time" and click next
  8. Select "Install from a specific location" (advanced) and click next
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  11. And here's the prize: from the driver list select Broadcom 802.11 Multiband Network Adapter and install it. You should immediately see your wireless come online, and the error code should go away in the device manager. Problem is solved!
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Second, those Linux folk who are having connectivity problems with this adapter should see if there is a similar multiband driver available. That should cure the problem--again, I'm not sure because I haven't done that. But it should.

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