My voice mail light won't light up, other then when another phone sets the code for it to light. I tried going into the voicemail and telling the system to use the "message on" indicator but it isn't working!
Our internal extension for voice mail is 850. If your phone is like ours, the 2nd button from the top is the button you use to activate the voice mail. Hit that button once, punch in 850 and hit the button again and you should be good to go.
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you will need to have the admin program and a cable to connect to the system to re-make the mail box 990 or call a forwarded phone and get their voicemail box and press star and log into mail box 999 and create the user 990. If its older and you have a keyboard and monitor simply make mail box 990 and turn on DND.
Type in on telephone keypad: 5555#* 999# 999997# Select Option 8 Select Option 4 Type in extension number you’d like to change followed by # Select Option 5 Go to telephone you’ve just changed and type in 5555 Enter extension number followed by 997# Select Option 3 Select Option 2 Select Option 3 Enter new security code followed by # Confirm new security code followed by #
On some older models, try pressing and holding the Find Headset button for five seconds; this clears the voice mail light.
Newer models are a little harder to clear. The suggestion I received from customer support was to call my own number, leave a short message in voice mail, access my voice mail and delete the message to clear the light.
Hi, I have the same problem. I called the service provider, they left a voice message, which I accessed later and deleted from my voicemail box. This took care of it and I dont have that message on the screen now. I think you can just leave yourself a voice message and access it later and delete it. That should resolve it.