Question about HP LaserJet 3330 All-In-One Printer
Every year or so I get the loud ratchet sound, so I do the mirror cleaning by moving the bulb all the way to the left (let the machine move it by turning it on and off about 20 times, instead of me forcing the belt), then opening the small pane of glass and cleaning the mirror. Done it at least 7 or 8 times now, and it always solved the problem.
Now I've just done it again, and the bulb is stuck on the left. it won't move at all toward its normal position on the right. After about 60 seconds I get the "scanner error" message.
What can I do? The machine is frozen and I can't access menus or do anything with it.
The scanner is locked. You need to see the user manual and look for the scanner lock. It just needs to be switched to unlock.
Posted on Feb 12, 2009
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Posted on Jan 02, 2017
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