Question about Magicard Rio Card Printer

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I cant print cards using cardfive software and magicard rio print

Hi,
I have been printing cards successfully and all of a sudden the printer wont print through cardfive software.I can do test card to printer but when I use software nothing happens.I have latest version of cardfive and using vista. Can you help.

Sue

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Hi There,

First of all, for Windows Vista, you need to be using the very latest driver (V6.02).
You can download this by following the link below;

http://www.magicardonline.net

Just enter your printer's serial number in the QuickSearch box.

Please Note: - With CardFive software, you need to scroll all the way down to the bottom of the printer list, then select the printer driver with the Windows logo next to it called 'Magicard Printer Series'.

If you still can't print from the CardFive software, can you print the Windows test page?

I hope this helps.

Regards,

MC.

Posted on Mar 31, 2009

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1 Answer

When i print it out that the picture says read error and it wont print out


Hi There,

Sorry for the delay in replying to your request.

Which model of printer do you have exactly?
Is there an error message (either on the printer or on the PC screen)?

Kind Regards,

MC.

Jan 07, 2014 | Magicard Rio Card Printer

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Printing lines on cards


Hello Richard,

Sorry for the delay in replying to your request.
You may have already resolved your issue by now.
The advice below may help others with the same issue though.

In the case of a damaged (scratched) printhead, the lines always run along the cards longest length (landscape), and are always in exactly the same place.
They are normally White, and usually very thin (just a few pixels wide). You would also see the line on the used dye film too by unwinding some film from the take-up spool (at the front of the printer).

Sometimes in the case of older out-of warranty printers, it is easier / cheaper just to avoid that are of the card using the card design. The image can also be rotated 180 degrees in the driver's Printing Preferences. However, if the card design has a solid colour background, or the White line is in the centre of the card, printhead replacement may be the only option.

Depending on which Rio model you have (Rio, Rio 2, Rio2e, or Rio Pro), different printhead assemblies are available as a field replaceable unit. Part numbers are below;

Magicard Rio - FG/M9005-794
Magicard Rio 2 / Rio 2e - FG/M9006-630E
Magicard Rio Pro - FG/3652-0160

All are available from your local Magicard dealer / reseller.

Prevention is better than cure;

  • Replace the sticky cleaning roller in the cleaning cassette as regular as possible.
  • Only use good quality blank PVC card stock (no sharp edges, or burrs)
  • Clean the printer regularly using the appropriate cleaning kit;

    Rio, Rio 2, Rio 2e (Cleaning kit part number: M9005-761)
    Rio Pro - (Cleaning kit part number 3633-0053) *
    Rio Pro - (Sticky roller kit (5 rollers +metal shaft) - 3633-0054)*
    * A sticky cleaning roller is supplied with every new dye film

Kind Regards,

MC.

Dec 03, 2013 | Magicard Rio Card Printer

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Hi Magicard Rio Pro message:
"General Error : Contact technical support, quoting error 24:04".
Somebody help me?

Jun 28, 2012 | Magicard Rio ID 2 Card Printer

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Really poor quality of the printed picture.


Have you cleaned the printer using a Magicard cleaning kit? Your printer neds to be cleaned using a cleaning kit every time you cahnge dye film to maintain a top quality print.
Cleaning kit contains 10 cards, 1 pen and 5 rollers - P/N M9005-761. You can buy it from your Magicard approved dealer or contact Magicard directly who will direct you to a dealer - info@magicard.com
www.magicard.com

Feb 15, 2010 | Magicard Rio Card Printer

1 Answer

Magicard rio 2e, the printer needs to print the access codes on the otherside


The Rio 2E is a single side printer to print on both sides of the card you need a Tango 2E Printer.

Aug 05, 2009 | Magicard Rio ID 2 Card Printer

1 Answer

Magicard Rio ID 2 Card Photo doesn't fit in the pre printed space on the card


Hi There,

Could you scan one of your cards and insert the image in your reply?
Just a dummy card will do. It helps to be able to see the problem.
Which application are you printing the badges from?
The image position is only for very small 'fine tuning' adjustments to the card start and end positions.


Regards,

MC.

Nov 04, 2008 | Magicard Rio ID 2 Card Printer

1 Answer

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Since the printer prints the test page from the driver, most likely the problem is with your Cardfive software. To test this, try printing a card on the printer from Microsoft Word or Notepad. Just remember to set your page size or you will get multiple cards printed. The Fargo printer is just a windows printer and may receive output from any windows software.

Aug 02, 2008 | Fargo DTC550 Thermal Card Printer

1 Answer

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Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.

Nov 30, 2007 | Magicard Rio ID 2 Card Printer

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