I have a Brighthouse Infinity lap top,i installed a exsternal Hard Drive,since then the dvd-cd-rom wont work,it has an exclaimation next it. when it tried ti re-install it i got a message stating " Windows successfully loaded the device driver for this hardware,but cannot find the hardware device. (code41). My drive information is: HL-DT-ST-DVD-RW GWA 4082N. Any help will be very much appreiciated.
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This model is now discontinued. The replacement is DUP-DP-AS3-11B. *NOTE: Item is not compatible with LG GH22LS30 (Directron part number DVR-GH22LS30)
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You can still use and activate your external burner. Most external DVD burner drive is USB right? So you just plug in the usb plug of your burner in your laptop and it will automatically detected by the system and install the neccessary driver for it to work properly. If you do have an existing burner software in your laptop then you can also use it for burning DVD's and CD's to your external burner but if you don't have any, then install a burning software like NERO or any. Hope this could help you. Please don't forget to rate me..:-) Thanks..
the combo drive you listed above is a cd-rw/ DVD-ROM....meaning that it will play and burn cd, cd-r, and cd-rw disks. the dvd rom will only be able to play dvd-rom and dvd-r disks providing they are in the proper format. check that the disk in question is not a dvd-rw or (+2) disk. the drive will not recognize that a disk is in the drive if the disk isnt compatable. try a dvd movie, if that works then a dvd-r, if that works then try a dvd-rw +1. if the last option doesnt work then you will have to stick with the dvd-rom and dvd-r, or purchase a dvd-rw drive to install.
do you have software/program that supports DVD.
Try a different DVD/Movie/Disk or alternative.
Also install a program, such as Nero which will give you physical characteristics of the drive.
Finally go to device manager, and remove or uninstall the device, reboot the computer and setup again. This can sometimes remedy the problem.
ensure that the drive is set as Master/Slave. if on the same Bus/IDE channel as a hard-drive. set as master/slave opposite to what the hard-drive is setup as.
Hope this helps.
Mike @ Compurepair.
ITs a dvd rom drive. It will not burn blank dvds in order to burn, it has to cd-r/cd-rw/dvd-r/dvd-rw. If a drive cannot write to a blank disc, it will eject it. Rom drives read only (Read Only Memory), Combo drives- burn cd's only read dvd's, and super drives both read and write to cds and dvds.