I have a Brighthouse Infinity lap top,i installed a exsternal Hard Drive,since then the dvd-cd-rom wont work,it has an exclaimation next it. when it tried ti re-install it i got a message stating " Windows successfully loaded the device driver for this hardware,but cannot find the hardware device. (code41). My drive information is: HL-DT-ST-DVD-RW GWA 4082N. Any help will be very much appreiciated.
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First thing you do is to see what hard disc installed in your laptop. You can check that by checking it in your bios system. To check in your bios system first turn off your computer then press delete while your laptop is booting up. Then you will see if there is a hard disk detected in your lap top if there is a detected hard drive this means you have a problem in your windows installed in your lap top.
There is also a reason why those message appear if the first boot of your laptop is the CD/DVD ROM. Check you CD/DVD ROM if there a CD inside this may the first on to read while the laptop booting up. Remove the cd inside your CD/DVD ROM. Then restart your laptop. Check your hard disk connector it may have some loose contact thats why your laptop did not recognize the hard disc.
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No all cds/dvd work in all cd/dvd drives. I suspect your drive cannot read that make of cd although anothers cd rom can. Try making a copy of the disk on someone elses pc and try that in yours and you will probably find it works. You could always copy the cd to a pen drive and install it on yours from that.
well you donot need special programs you can use the same operating system to format, partition and load your operating system, after you connect your harddrive to your board go to setup Bios and look for the hardware that installed on your chip and you will see if your hardrive is recognized, After that load your operating system cd on your dvd rom and let the pc boot to that dvd drive, here the you will start loading the operating system, so you have to format, partition and then install windows, Try windows vista will make it easy for you.
try to boot the windows from external DVD or CD ROM on USB if you have acces to your BIOS set the bios to boot from USB. i think your CD/DVD rom is not working properly, or is no booting from it bios is not setup corectly.
Hi Alfonso, you can put any dvd-rw into your laptop, all you have to is change out the screw holder on the back of the drive and also change out the face plate. This will allow you to make sure that the drive fits properly and that you can screw the drive into place.
Also make sure the shape of the drive matches up as well.
If you want to restore your laptop to factory setting: You should insert your "recovery disk to the CD/DVD ROM. and then shutdown the laptop.
Now; boot your laptop using the recovery disk(boot the laptop from CD/DVD rom) This will no need to input the password: its either you have to restore the system without deleting the existing files or you have to partition and format the hard drive. formatting hard drive you will end up with fresh copy of system files. same as first day when you purchase the laptop.
be sure to install the driver if there's any.
However; if you tend to do by supplying the password. iguess all factory installation has no password. you have to strike the enter without supplying any password.