Hello,I try to connect my laptop to a cable modem Motorola SB5100 with an USB cable. When I plug it in I can only hear characteristic sound but nothing is happening on my laptop and therefore I can't connect and use Internet. DO you know what can be wrong with my laptop? Apparently I don't have to install any drivers as my neighbour is using the same modem and she connected only with a cable and started using internet straight away so that's why I think it's something wrong with my laptop.
Don't Use USB, USB is SLOWER. Use a Ethernet Cable Just like your Neighbor's Computer. FOLLOW THESE STEPS 1 BY 1......Shut Computer Down, Disconnect from Modem, RESET Modem, Wait 2 Minutes, Connect Ethernet Cable From Modem To Computer, Start Computer Back Up & give a minute or 2 for them to communicate.
PS: If your Modem is a New Setup, make sure it's Connected On-Line or Activated through your HighSpeed Internet Service Provider. Most Important, USE ETHERNET CABLE, Not USB.
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to cennect to internet using mobile as a modem you need usb cable from your mobile to your computer and application of the mobile like nokia pc suite, once your mobile recognized by pc open the application (e.g. nokia pc suite) then select syncronized by select first the model of your mobile to be used as modem. then click syncronized and after syncronized select connect to internet.
Please connect your computer directly to your DSL / Cable modem and check if your internet is working fine, if not turn off your modem and restart after a minute or two.
Now check again if the internet is working by directly connecting your laptop to your modem. if it is not working, contact ISP. if it is working, turn on your router and check if your wireless connection is working.
If you wireless connection is still not working, please check if you have plugged the modem to the internet / WAN port behind your router.
Also try logging to your router page (refer to manual for procedure) and try changing the wireless channel.
After subscribing to an Internet Service Provider, you can connect via modem with the Ethernet cable, USB cable or wireless if the modem support this. Check with you ISP to find out which is recommended for your modem.
Hi cifranc, the connection plug for the cable of the outside internet modem is located right beside the USB ports. whatever is the surface of that cable that is connected to modem is also the same goes to your laptop..
If your modem has a reset button I would start there. If it doesnt, then you might be able to configure it manually, usually typing in 127.0.0.1(you can still access your modem even if you do not have internet) See if there is a reset button inside the settings, if not, then just keep a look out for any odd settings that might explain what it is doing. If none of this works, then you probalby have a bad cable modem, however, I would try a different CAT5 cable just to be safe, you never know, it could be a bad wire causing a short-out or something.
For the manual go to HP.com and look up your laptop by model number and download it. Since your on a cable connection which means u are always connected all you need a network cable from modem to laptop. There is a network port in the back of the laptop
OK based on the IP address you've given me I can tell that your network card is not getting an IP from the cable modem. The IP you have there is automatically assigned by windows in the absence of a proper DHCP server.
You have 2 options now you can try to manually assign the IP address and connect to the modem or if u have the CD that came with it you can connect to it using a USB connection (most modems have a usb port) and configure the modem manually to give you an IP or at least see what address range it is using and configure your PC to suit.
If you don't have the CD and USB and you want to manually assign an IP address to your PC most modems tend to use 1 of 3 address, you can try either: 192.168.1.1 192.168.0.1 10.0.0.1 to connect to the modem (if you use a ping command from the command prompt with any of the above addresses the one that replies is the ip of ur modem)
and manually configure your PC network card with either 192.168.1.25 192.168.1.25 10.0.0.25
Its a little technical i know but you should be able to do it Hope this helps you.
If this doesn't work we can try a "tracert" command next to see if we can determine the modem IP