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Can't get the microscope camera to work!!

I bought new an edu science PC microscope for my 8 year old son, Alex. The microscope has 100x 200x and 300x with a light. the microscope works great but I dont seem to be able to get the camera that fits on the top of the scope to work. I have installed the drivers on my son's new desktop computer PC with XP on it. Restarted the machine, checked directx 9c on it. Well over the sys req. When ever I start the Snap Science software it gives me the message Load Complete then shifts to Microscope connection failed. When I go to the microscope section, it says either the driver isn't installed or the microscope camera isn't connected to the PC.

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SOURCE: Just bought a edu science macro view microscope.

We are having a similar problem. looks like something is growing on an internal lens. same blob covers everything despite which magnification you use.

Posted on Sep 25, 2010

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SOURCE: Edu science 600x microscope: no

Well I have the instruction manual, but it is not too helpful. When I was a child I put fleas and ants on the slides, but I guess this microscope is different. Here is what my manual says.
How to make a prepared slide: If the given sample is not thin and transparent, it cannot be observed by the microscope as the light from the reflector or the light source does not pass through it. Fibers, pollen, wool, or salt can be observed easily and a cover glass is optional. Clear samples are stained first with a drop or 2 of methylene blue, Eosin or other dying solutions (not included).
1. TEMPORARY MOUNT: Wipe the slide and cover glass clean. Slice a thin sample with the micro-slicer (blade is very sharp...adult supervision). Pick up the sample with tweezers and put it on the center part of the glass slide. Put one drop of water on the sample using the needle that came with your kit.
2.PERMANENT MOUNT:Proceed as above, however, before covering the slide with the cover glass, add a few drops of gum media (not included, available at the store) or Canada balsam solution or transparent adhesive glue with a disecting needle to the slide. Push down on the cover glass with the tweezers to fix it in place and leave to dry for a day.
VIEWING LIVE BRINE SHRIMP:
1.Pour a small amout of brine shrimp eggs into the petri dish.
2.Add enough water so that the eggs are submerged and add just a dash of table salt.
3.Place the petri dish in a well lit area (under a lamp with a 60 watt bulb is good, for 24 hours).
4. When you see movement in the petri dish place it on your microscope stage, turn on the light and watch the brine shrimp in action.

Posted on Jan 22, 2011

ozark333
  • 396 Answers

SOURCE: I just got an edu

This is a Toys R US exclusive merchandise item. Call them at 1-800-869-7787 24/7 customer service and ask if they can email or mail the instructions to you. I dont see any other way of getting them.
Good luck

Posted on Apr 01, 2011

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