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Re: My screen is lockedI did a hard reset and screen wont...
Ur touch panel is faulty u have to go to service centre , there are 3 things coupled together Lcd screen then touch panel and then front housing for protection of both , u might dropped it , if ur screen is working partially i mean if it responds to taps at some region of screen then it may be a dust inside the housing u have to clean it from inside if u can , otherwise if it completely not responding then it is faulty touch panel , it will cost u around 50 , 60 $
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take the battery out and put it back in. if its still locked you can call 1-800-SAMSUNG and send it to them and they will unlock it for free. or u can ask them about it and they should be able to help u.
Does it respond to keyboard entry? If not, check to see if the "lock" icon on the screen is in the locked position. It's real easy to accidentially lock the device. If it is, just click on the lock and confirm that you want to unlock.
The next few can be a problem if the screen is not responding, so you'll need to figure out the keyboard equivalent:
You may also want to check the system settings. I believe there is a setting that will enable you to "turn off" the touch screen function.
Finally, try a touchscreen alignment in the system settings.
Hi, I had the same problem. Whenever, I touched my screen the wrong things would respond, then finally one day my phone locked & when I tried to unlock it the screen wouldn't respond at all.Took my phone to 3 sprint stores and all the techs couldn't help. One even accused water damage or overheating because they saw spots under my screen. But I never wet my phone so I thought it might be overheating since I do live in a warm climate. They all tried to get me to buy a new phone, which seemed like a scam. I didn't want to hard reset & lose all my data so I looked closer at the screen & noticed the spots didn't look like water spots & peeled the screen back. I noticed that the glue from around the screen actually leaked onto the screen, so I dampened one end of a q-tip & wiped the glue off the dryed it with the other end. I turn the phone back on and the screen worked fine. Try cleaning thr screen before doing a hard reset or paying for a replacement phone. It'll save you time & headache.
Hope this helps =)
i did all things described to get the screen workin,pressed the red n green buttons simultaneously n with the friggin stylus i pressed the reset button underneath, pulled the battery out a coupla million timesn put it in, but it jus doesnt unlock, the touchscreen aint workin, i can call, mssag or do anything except recieve calls, Arpan
At times, Touch screen does not respond and phone cannot be unlocked by no means, Problem do not get solved even after restarting phone, removing battery & reinserting etc.. This happend typically during nights when the phone is not used and in the morning, touch screen does not respond to do any activities. after installing a software i had a hard reset, after that my tuch screen did not work.please help meeeeeeeeeeee ! !