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Press the SPIN SPEED and SOIL LEVEL buttons simultaneously to enter QC test mode and check the frequency of the water level, if the display shows 248 or more:
NO: Check the sensor switch assembly and also the pressure hose, replace either if faulty.
YES: Press the START/PAUSE button twice while in QC test mode and check whether the drum spins at low speed, this is normal.
If no reaction from the drum at all the the main PWB assembly board will need replacing.
Keeping in mind that the soap & bleach gets dispensed into your wash on the
second to last rinse cycle and that most all rinse cycles are in cold
water. Is your cold water valve screen plugged causing your washer to
rinse poorly? Are you using the HE detergent? If not maybe the
washer is sudsing up to much and having a hard time rinsing all the
suds and bleach out and leaving the clothes soapy.
Fill the washer up with no clothes in it on a cold/cold wash setting
does it take a long time to fill the washer up? Also when it is full
and agitating is there suds in the washer?
Last suggestion is if the drain is hose is a lot higher than the top of
the washer it might have a hard time draining out all of the soap
water before the next load
IE is a water supply error. turn water off to machine and unscrew your 2 water hoses on back of machine and clean inlet screens with old toothbrush. if they are clean, you probably have a stuck closed water solenoid.
An OE error presents if the washing machine has not successfully drained the water in ten minutes. However, the OE error code does not always mean that the washer requires a service call. If periodic maintenance has not been performed on the washer, there are a few simple steps to take before calling for service. Step 1: Check the drain pump filter. Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine. Step 2: Check the washers drain hose. If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine. Step 3: Confirm that the washer is leveled properly. If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a LEVEL on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
I had exactly the same symptom...grinding noise only during high speed spin cycle.
I took the top and back panels off to see how the drain hoses etc. connected. Not wanting to take it apart further, I eventually just took the washing machine outside (I knew I was going to be dealing with water!), pulled the debris catcher front side bottom, and let rip with a garden hose inside the drum with the catcher out (leaving an open drain that could flow unimpeded).
Water flowed quickly out of the open drain, and lo and behold, a small drill bit came out with the water flow. This bit, presumably had gotten through the drum grating, and was resting on the bottom of the housing, scraping and grinding when the drum was spinning.
No. Water level is not user adjustable. The washer will automatically put in the correct amount (about 3 inches in the bottom of the tub) and adjust for load size and type. This level is all that is needed. The reason the clothes are hardly wet at the end of the cycle is due to the high spin speed (compared to almost all top loading machines). If you want to see how wet the clothes really are, pause the machine mid cycle and the door will unlock and you can see, or select a "no spin" option and see at the end of that cycle. You will use about 12 gallons of water for a large load, vs. about 45 for a top loading machine, so remember to adjust your soap and fabric softener use accordingly. ( one tablespoon detergent and one teaspoon fabric softener maximum per load)