Question about HP LaserJet CM1017 MFP All-In-One Color Printer

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HP Color LaserJet CM1017 MFP - won't scan

HP Color LaserJet CM1017 MFP purchased last year and used exclusively for printing/copying; but now had need for scanning and when button pressed, gives message "Waiting for PC" - then after a few seconds, next message reads, "Scanning error. cannot connect."
System is Macintosh MacBook Pro; running OS X w/ 2.5 GHz Intel Core 2 Duo; 2 GB Memory.

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  • Maaike101 Apr 15, 2009

    I have installed all the software that came with my HP CM1015. I opened the
    HP scan utility, and it comes up but all buttons/options are disabled. When I press the scan scan button on the unit it does exactly as solomn6946 describes; "waiting for PC; flashes on screen and then.. nothing.



  • Anonymous Mar 18, 2014

    The CM1017 setting is all fine, but just show printing job in the small LCD screen. Please kindly help. Thank you.

  • Anonymous Mar 22, 2014

    prints black pages

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  • 495 Answers

Please try installing software components for your MFP device.

Posted on Feb 12, 2009

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