Question about Microsoft Xbox 360 Console

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Scratches, scratches, scratches

Just a few minutes ago my XBox 360 was spinning up "Call of Duty 2" and it refused to load completly. It in fact shut down as it started to load after making a terrible rumbling sound and now it won't load that game at all and my game disk is scratched !, WHAT'S UP WITH THAT?!?!?.

One pissed off guy

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  • Dale Sanhuber Feb 13, 2009

    I was directed by Microsoft to return to the place of purchase and exchange the dammaged disk there

    One pissed off guy

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Try this with the games and return the xbox for a new or refurbished console how to fix scratched cd cheap

Posted on Mar 05, 2016

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A Fault on M$FT's part theyre is no buffers above the disk causing it to bump against the laser. Call M$ tell them its scratched a game make a fuss and they will either send you a new game or a credit voucher

Posted on Feb 12, 2009

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1 Answer

Why does my xbox 360 shut off by itself within 10 minutes of playing call of duty 2? I also noticed the power supply thing has a red dot on it and it is very hot?


My first thought would be that the power supply brick is bad. Bring xbox to game stop. They may let you test it out on one of their power supplies.

Jul 05, 2014 | Microsoft Xbox 360 Console

1 Answer

Our game appears to have a scratch on it and won'at work


Hi there,

I had the exact same problem with my copy of Call of Duty : black ops, it however it wouldn't load certain maps. There are two basic solutions to this problem.

Many Tech / Game stores now offer a service referred to as resurfacing disks, basically as the name suggests it makes the surface of your game disk just like new again and is relatively cheaper than buying a new copy of the game (less than ten dollars).

Option two, which can be free (yay!) providing that you have a friend who has the same game, borrow the game off him and copy it to your hard drive, so that when you go to play the game ( you still need to insert the disk ) but your xbox reads all the game data from the hard drive on the xbox and not from your damaged disk.

"
  1. Load the disk into your Xbox 360 console and go to your Xbox 360 console
  2. Scroll down to My Xbox
  3. Scroll across to Game Library and hit the A button
  4. This should put you on the Recent Games window and your game should be highlighted, so you should just need to hit the A button. Otherwise, scroll to the Recent Games window and choose the game.
  5. On the game screen, choose Install to Hard Drive. This process should take a few minutes, but once it is complete, you'll be able to enjoy improved performance."
source examiner dot com

Jul 05, 2011 | Microsoft Xbox 360 Elite Console

2 Answers

My xbox keeps saying unreadable disk when i put in saints row 2


Well the disc driver obviously works on most of your games except saints row 2. Saints row 2 is in mint condition well i have this problem too with my 360 it reads some games and it doesn't read my other ones well theirs a few ways one is by leaving the game inside of the console and shut it down wait like 5 seconds and turn it back on.
Another is to make sure the laser its self doesn't have dust on it.
And when you put in a disc listen to it as it spins if makes any weird scratching noise its probably the laser hitting the disc a lot of 360s disc have been getting scratched recently due to the fact in microsoft's original design of the disc drive the laser keeps on hitting the disc and scratching it so if thats the case you have to replace the disc drive.
If solutions don't help let me know i might be able to help you more.

Jul 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Scratching disks


step.1. clean the disc
step.2.have your xbob on it's side not straghit up.
step.3.go to xbox.com for trouble shooting tips.
i hope this helps you.

Jun 20, 2008 | Microsoft Xbox 360 Console

2 Answers

Disk Scratched By Xbox 360


Lazer burn!!!happens to a load of my discs too usually doesnt kill em though

Mar 26, 2008 | Microsoft Xbox 360 Console

4 Answers

My xbox 360 game keep getting scratched when i play


http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

Jan 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox cant read disc


check and see if the disk is scratched. if there are scratches, follow these directions:

take your game disk and with Colgate (preferred) toothpaste (not gel, use the white thick stuff).

squeeze a small amount of toothpaste unto the disk's reflective surface (part with scratches) and smooth it on in a circular motion, applying more when necessary. you want to have it on at least a little bit thick, so it covers the whole surface. leave the toothpaste on for about 5 minutes and then rinse it with lukewarm water, making sure all the toothpaste is off. You will likely still notice a few scratches but most will have disappeared.

stick your disk back into your 360 and load the game. with any luck it will load! =)

if this doesn't work, contact xbox customer support at 1-800-4MY-XBOX

Dec 25, 2007 | Microsoft Xbox 360 Console

1 Answer

360 freeze


It's unlikely that the system is scratching your discs. There's a possibility that if you have the system oriented vertically that you should change its orientation to horizontal. This is less likely to cause scratching. (Of course you'll have to try a new disc to verify that it's not being scratched, and with a broken console that'll be difficult.

What else is on the same electrical circuit as the Xbox360 console? Sometimes, especially in older homes, when a big appliance like a fridge, washer or furnace comes on it causes a power dip and that can create symptoms like you're describing. (It's always a good idea to have your electronics, yes even your game consoles, on an Uninterruptable Power Supply / UPS to help even out the power fluctuations.)

The sad fact is that it seems your system has died again. Unless you can find a pattern to what happens after 3-5 minutes, like a power surge, it's more than likely a hardware problem.

You should still be under warranty, especially since they replaced your system already. Get the serial number off the back of the new Xbox360 and call 1-800-4MY-XBOX if none of the above ideas solve the problem.

Dec 19, 2007 | Microsoft Xbox 360 Console

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