Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer

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Flimsy Paper lost inside Brother 8840; can hear it but can't see

I was printing on a very light piece of paper (more flimsy than normal weight) through the front feeder of the Brother 8840N. The paper is now lost inside the machine somewhere. I have opened every door front and back and taken out the printer cartridge and opened the rear door and I don't see it. I can hear it when I try to print something new from the computer. No text will print now just black smudge lines so I know the paper is in there but I can't find it to retrieve it. How do I get deep inside the machine to take it out?

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  • ayodaisy Feb 16, 2009

    It was actually between the drum and the toner cartridge. When I took the toner out of the drum, I found the paper. Thanks!

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Open front cover, take out drum unit and inpect the underside of it real good. i'm thinking you will find it there.

good luck,
razors

Posted on Feb 12, 2009

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When I try to print anything the paper in my Brother HL-2040 gets stuck and doesn't properly feed through the printer. The paper light flashes and I have to open the paper tray, pull the paper down, and...


Sounds like there is a piece of paper stuck somewhere. In the back of the printer is a rear door, fold that down and check everywhere. Get a vacuum and first vacuum, then blow everything. Sometime dust can get in the way if it builds up. Make sure your paper is dry (hasn't gotten wet with humidity), and lays flat. Maybe try feeding some heavy weight paper with the manual feed in from to help push any jams out of the way. I've done all of the above at one time or another to help clear out my printer.....hope this helps

Jan 14, 2010 | Brother HL-2040 Laser Printer

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Red paper light is on even though there is paper in the tray. brother 2040 model.


This is a paper jam. Remove paper try as well as the toner/drum unit. Take vacuum and clean out inside the printer. Separate the toner & drum units and vacuum-blow out the drum unit to get it clean. Run the drum wire cleaner tab (purple/blue tab at front of the drum unit) back & forth a number of times. Sounds like you've got a piece of paper stuck inside somewhere. In the back of the printer, there is a door that will open out and down...check here for a speck of paper that is causing the paper light to come on...it "sees" something is in the way) since this is where the paper curls up and out the top. Reassemble toner/drum unit. Before you put the paper tray back in, take a piece of paper and feed from the front (use light card stock or heavy weight paper since this will help push out anything inside that's in the way) and print a few pages this way. Then, make sure your paper is dry (hasn't been in humid area) and is lying flat (not curled at edges). That should do it

Dec 21, 2009 | Brother HL-2040 Laser Printer

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MY PRINTER WORKED FINE LAST TIME I USED IT... NOW WHEN I PUT PAPER IN AND START TO PRINT IT PULLS IT DOWN LIKE NORMAL THEN LIKE STARTS EATING IT. THEN IT SAYS PLEASE LOAD PAPER AND I HAVE TO PULL THE PAPER...


you have a small piece object stuck inside the printer wheels. turn off (unplug) printer. then get a small piece of plastic. I use half of a thin plastic binder or any thin plastic you can find about the thickness of 2 sheets of paper. must be rigid plastic not flimsy. ((Even a pice of cardboard same thickness (2sheets) of paer will do the trick)) insert this from the back of printer where paper goes in and you should see the jam come out at the bottom of the printer. be very careful(gentle) as these wheels can become dislodged or break if you are very rough with them. once removed you may also want to turn pringter upside down (again carefully) they are light but just be careful. this may help to remove debris. Once cleared and printeing properly... always remove paper when not in use and cover top of printer with a towel. This will prevent pet hair etc from getting into the wheels (feeder of printer and extend the life of your printer. Although they seem to be cheaper to buy a new one when the ink runs out sometimes LOL :)
Hope this helps
Roty :)

Jul 10, 2009 | Lexmark X3550 All-In-One Printer

3 Answers

Brother MFC-9420CN Paper Jam Error message w/ loud grinding noiz


please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Brother MFC-9420CN All-In-One Laser...

1 Answer

WON'T PRINT. SAYS LOAD PAPER. ALL PAPER TRAYS LOADED. I HAD THIS PROBLEM BEFORE. I THINK IT WANTS TO USE THE SIDE TRAY BUT THAT'S LOADED AS WELL.


Hi!

First of all try fanning the paper before using it. Try using new paper. On humid days, old paper gets heavy and wet and printers have problems feeding it. Some paper is too flimsy. Printers can jam and misfeed due to gummy or misaligned rollers. If changing paper doesn't help and it keeps jamming then follow this procedure:

Make sure the printer is turned on and ONLINE. DeskJet printers have just one indicator light for on. Make sure it is lit. Laser printers usually have two indicator lights. One is next to the words ONLINE and must be lit in order to print. Lasers should also display the READY message if they have a display panel. Check the cables connecting the computer with the printer. Turn it off and back on again. You might have a paper jam inside the printer. Remove all paper from inside and reload paper. It will resolve the issue you are facing with.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

May 19, 2009 | Office Equipment & Supplies

2 Answers

Envelopes


Make sure the paper type for the tray from which you print envelope is set to Envelope. If the printer doesn't know that an envelope is being printed, it will not turn on the "Envelope Enhance" feature. The Envelope Enhance feature pumps air out of the envelope before it enters the fuser and can prevent creasing in the envelope. However, keep in mind that any envelopes larger than a US Size 10 will most likely crinkle, with or without the Envelope Enhance

Dec 19, 2008 | Lexmark T644 Laser Printer

2 Answers

Photo paper jamming.


You didnt tell us what phtopaper you use. Especially the weight of the paper! Brother printers are known to have probs with paper thicker then 220g. The paperfeeder cant feed the paper correctly into print position.

another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

Jan 04, 2008 | Brother MultiFunction Center MFC-440CN...

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