Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer

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Flimsy Paper lost inside Brother 8840; can hear it but can't see

I was printing on a very light piece of paper (more flimsy than normal weight) through the front feeder of the Brother 8840N. The paper is now lost inside the machine somewhere. I have opened every door front and back and taken out the printer cartridge and opened the rear door and I don't see it. I can hear it when I try to print something new from the computer. No text will print now just black smudge lines so I know the paper is in there but I can't find it to retrieve it. How do I get deep inside the machine to take it out?

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  • ayodaisy Feb 16, 2009

    It was actually between the drum and the toner cartridge. When I took the toner out of the drum, I found the paper. Thanks!

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Open front cover, take out drum unit and inpect the underside of it real good. i'm thinking you will find it there.

good luck,
razors

Posted on Feb 12, 2009

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Let me see if I can explain this in a way that you will understand?

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 Hello there,If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. 
Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. 
Close the front cover. 
Press the power button to turn the printer back on. 
Resend your document to print.

Ensure that: 
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The left paper guide does not cause the paper to bend in the sheet feeder. 
Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. 
Envelopes or the appropriate specialty papers are selected in the printer driver. 
You are using a paper or envelope size supported by your printer.
do not forget to rate this solution....good luck

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another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

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