Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer

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Flimsy Paper lost inside Brother 8840; can hear it but can't see

I was printing on a very light piece of paper (more flimsy than normal weight) through the front feeder of the Brother 8840N. The paper is now lost inside the machine somewhere. I have opened every door front and back and taken out the printer cartridge and opened the rear door and I don't see it. I can hear it when I try to print something new from the computer. No text will print now just black smudge lines so I know the paper is in there but I can't find it to retrieve it. How do I get deep inside the machine to take it out?

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  • ayodaisy Feb 16, 2009

    It was actually between the drum and the toner cartridge. When I took the toner out of the drum, I found the paper. Thanks!

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  • 215 Answers

Open front cover, take out drum unit and inpect the underside of it real good. i'm thinking you will find it there.

good luck,
razors

Posted on Feb 12, 2009

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Posted on Jan 02, 2017

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When I try to print anything the paper in my Brother HL-2040 gets stuck and doesn't properly feed through the printer. The paper light flashes and I have to open the paper tray, pull the paper down, and...


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Red paper light is on even though there is paper in the tray. brother 2040 model.


This is a paper jam. Remove paper try as well as the toner/drum unit. Take vacuum and clean out inside the printer. Separate the toner & drum units and vacuum-blow out the drum unit to get it clean. Run the drum wire cleaner tab (purple/blue tab at front of the drum unit) back & forth a number of times. Sounds like you've got a piece of paper stuck inside somewhere. In the back of the printer, there is a door that will open out and down...check here for a speck of paper that is causing the paper light to come on...it "sees" something is in the way) since this is where the paper curls up and out the top. Reassemble toner/drum unit. Before you put the paper tray back in, take a piece of paper and feed from the front (use light card stock or heavy weight paper since this will help push out anything inside that's in the way) and print a few pages this way. Then, make sure your paper is dry (hasn't been in humid area) and is lying flat (not curled at edges). That should do it

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MY PRINTER WORKED FINE LAST TIME I USED IT... NOW WHEN I PUT PAPER IN AND START TO PRINT IT PULLS IT DOWN LIKE NORMAL THEN LIKE STARTS EATING IT. THEN IT SAYS PLEASE LOAD PAPER AND I HAVE TO PULL THE PAPER...


you have a small piece object stuck inside the printer wheels. turn off (unplug) printer. then get a small piece of plastic. I use half of a thin plastic binder or any thin plastic you can find about the thickness of 2 sheets of paper. must be rigid plastic not flimsy. ((Even a pice of cardboard same thickness (2sheets) of paer will do the trick)) insert this from the back of printer where paper goes in and you should see the jam come out at the bottom of the printer. be very careful(gentle) as these wheels can become dislodged or break if you are very rough with them. once removed you may also want to turn pringter upside down (again carefully) they are light but just be careful. this may help to remove debris. Once cleared and printeing properly... always remove paper when not in use and cover top of printer with a towel. This will prevent pet hair etc from getting into the wheels (feeder of printer and extend the life of your printer. Although they seem to be cheaper to buy a new one when the ink runs out sometimes LOL :)
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WON'T PRINT. SAYS LOAD PAPER. ALL PAPER TRAYS LOADED. I HAD THIS PROBLEM BEFORE. I THINK IT WANTS TO USE THE SIDE TRAY BUT THAT'S LOADED AS WELL.


Hi!

First of all try fanning the paper before using it. Try using new paper. On humid days, old paper gets heavy and wet and printers have problems feeding it. Some paper is too flimsy. Printers can jam and misfeed due to gummy or misaligned rollers. If changing paper doesn't help and it keeps jamming then follow this procedure:

Make sure the printer is turned on and ONLINE. DeskJet printers have just one indicator light for on. Make sure it is lit. Laser printers usually have two indicator lights. One is next to the words ONLINE and must be lit in order to print. Lasers should also display the READY message if they have a display panel. Check the cables connecting the computer with the printer. Turn it off and back on again. You might have a paper jam inside the printer. Remove all paper from inside and reload paper. It will resolve the issue you are facing with.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
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You didnt tell us what phtopaper you use. Especially the weight of the paper! Brother printers are known to have probs with paper thicker then 220g. The paperfeeder cant feed the paper correctly into print position.

another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

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