Flimsy Paper lost inside Brother 8840; can hear it but can't see
I was printing on a very light piece of paper (more flimsy than normal weight) through the front feeder of the Brother 8840N. The paper is now lost inside the machine somewhere. I have opened every door front and back and taken out the printer cartridge and opened the rear door and I don't see it. I can hear it when I try to print something new from the computer. No text will print now just black smudge lines so I know the paper is in there but I can't find it to retrieve it. How do I get deep inside the machine to take it out?
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Yes there is a way to get rid of the lines you are seeing when scanning from the document feeder.
Let me see if I can explain this in a way that you will understand?
Stand in front of your printer with it facing you. Make sure the document feeder is empty. Put your hand in where the paper would go, and pull upward towards you or to the left. This will open the top of the paper feed tray and expose the rollers that bring in the paper. You can use a brush to seep out the debris. This is not likely where you are getting the lines from though!
Where the lines come from are inside the flat bed area. If you open it, you will see a big piece of glass where the paper is placed to scan a document. to the left, you will see another small piece of glass and this is where the lights flash that scan the picture into the scanner. Try taking a slean lint free cloth and wipe the small glass area and the paded lid above it to get rid of any lines that are appearing on your documents.
Are you trying to print from the main paper tray with the envelope or from the auxiliary single page feeder? The auxiliary insert should be directly under the "Brother" logo on the front of the printer. Insert the envelope there. If it's a standard light weight envelope and it gets stuck still then I'd suggest there is a paper jam somewhere or possibly the fuser is going bad.
This is a paper jam. Remove paper try as well as the toner/drum unit. Take vacuum and clean out inside the printer. Separate the toner & drum units and vacuum-blow out the drum unit to get it clean. Run the drum wire cleaner tab (purple/blue tab at front of the drum unit) back & forth a number of times. Sounds like you've got a piece of paper stuck inside somewhere. In the back of the printer, there is a door that will open out and down...check here for a speck of paper that is causing the paper light to come on...it "sees" something is in the way) since this is where the paper curls up and out the top. Reassemble toner/drum unit. Before you put the paper tray back in, take a piece of paper and feed from the front (use light card stock or heavy weight paper since this will help push out anything inside that's in the way) and print a few pages this way. Then, make sure your paper is dry (hasn't been in humid area) and is lying flat (not curled at edges). That should do it
Hello there,If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for Laser printers. You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer. do not forget to rate this solution....good luck
The top-loading sheet feeder accommodates approximately 150 sheets
(depending on weight), and the front feeder is good for around 100
sheets. Actual media sizes supported by the main feeder (top-loading) include A4, B5,
A5, Letter, Legal, Envelopes (DL size or Commercial 10), 10x15cm(4" x 6"),
10x18cm, 13x18cm, 20x25cm, and Credit Card (54x86mm), while the front
feeder is less accommodating with just A4, Letter, and B5.
You didnt tell us what phtopaper you use. Especially the weight of the paper! Brother printers are known to have probs with paper thicker then 220g. The paperfeeder cant feed the paper correctly into print position.
another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:
Honestly? Unplug the machine...REMOVE THE DRUM UNIT!!!!! and other parts not locked down. Turn it upside down and shake it lightly to moderately. You can also try holding the lever forward while you do this. This has worked for so many machines you would be surprised. You might be even more surprised what comes out. I have seen pens, pieces of ceiling tiles, wire clippings, Matchbox cars, and grape jelly (I didn't ask).