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Bought a HP Officejet Pro L7590 and I am getting a printhead error message for the Black/Yellow printhead. How can I take out and printhead and put back in. Brand new just out of the box printer.

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Well I wouldnt suggest doing that i would let the warranty take it and fix it because its a very complicated procedure and it would be very easy to damage something

Posted on Feb 12, 2009

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Take it back to the store and get another one do not try to fix it just go get another one!!!tell them that oe does not work

Posted on Feb 12, 2009

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Magenta and cyan will not print on my hp officejet pro L7590 -- it started with a paper jam that was corrected - ever since then only the yellow and black will print on the paper -- printheads are good and...


Same thing happened to my printer hp L7590. Printed diagnostic, only black and yellow printed; diagnostic for printhead health Ky=good, MC= good. Only Hp products ever used. Uplugged, & discharged static, cleaned copper parts of printhead. Still no fix. On visual examination of floor of printhead compartment rectangular pad ( approx 1/4" by 1/2") is missing. I can only guess that during the paper jam, somehow the pad got caught up and went awol. Not sure what to do now.

May 26, 2010 | HP Printers & Copiers

1 Answer

My office jet L7590 printer suddenly quit on me. It keeps playing a message that says the printhead has a problem


Did you let one of your inks run dry? If so, you need to replace the effected printhead. This model has two, one for black and yellow, and a second for cyan and magenta. If you let the yellow run dry but have tons of black, it still effects the black/yellow printhead. Same with the other, either color going dry makes its printhead go bad. Either printhead will set you back about $75. Easy to remove and replace once you get the new printhead.

Bottom line with this model of printer...DON'T let you inks run dry. A new ink cartridge is $20 vs. $75 for a new printhead.

FYI - This is the most common mistake/problem with this printer. The Inkheads are built to last at least 40,000 prints. That's several years for most of us, that is unless you let the inks run dry.

Feb 09, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

I have the error: The following printhead has a


take it out. Shake real hard over a sink. Worked with mine after spending 30 minutes with support...

Dec 03, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

2 Answers

The printer keeps saying there is a problem with the printerhead with the black/yellow. what can i do to fix this problem. The black yellow cartridge still have some ink in it. do i need to just change the...


Unfortunately, it sounds like you need a new printhead C9381A. You can hope that it's clogged from lack of use and go into printer properties and attempt to clean it (it will use a lot of ink in the process). However, the the black/yellow printhead generally wears out faster than the C9382A cyan/magenta printhead. Replacement should cost around $70 for each.

Oct 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

2 Answers

Officejet Pro L7590 printhead message (printheads only 2m. old)!


Pull out the printhead from the computer and check the date under "warranty ends" If the warranty period did not lapse, call HP technical support and tell them about the problem. They will replace the printhead for free. I have gone through 3 black/yellow printheads and I received the replacement printheads via FedEx within 1-2 days. They will send you a pre-paid envelope to return via U.S. Postal Service via US Postal Service.

If the Warranty date on the printhead expired, then you may have to come out of pocket to replace the printhead since HP will argue that they are not obligated to replace the printhead since the manufacturer warranty lapsed.

If this is the case, check to see when you purchased the printer. If the purchase was within a year, the retailer (i.e. Best Buy) is on the hook since there is a 1 year implied warranty on products such as printers, regardless of whether the expiration date on the HP printhead expired.

Hope this helps

Aug 05, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

How do i solve printhead problems>


Clean the printheads. Follow the steps below to clean the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Press Setup on the device control panel and select the Tools menu.
  3. Press 3 on the Tools menu to begin the cleaning process.

May 19, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Changing the printhead


FYI: The L7590 doesn't have any tape on either the cartridge or the printhead.

Right couple of things here...

1. The printheads in the L7590 are either K/Y (black/yellow) or C/M (cyan/magenta)... There's no single black printhead unless of course this is not an L7590 we're discussing here.

2. The cartridges ARE individual with K, Y M C (Black, Yellow, Magenta and Cyan).


It's likely that the printer has one of the following faults.
  • Chip contacts and/or chips on the cartridges are soiled and/or damaged. Try checking for ink on chips and contacts in the cartridge bay

  • The little white oval pump in the bottom of the cartridge bay has become disconnect or broken. This is used by the printer to pump ink into the printhead but it also detects pressure variations and has a logic circuit which declares low pressure as "no ink".

If the problem is the latter then you need to get the printer serviced and/or repaired at a service center.

If it's the former you should be able to fix it yourself.

If you're using non OEM (ie: not by HP) cartridges I'd recommend getting a new OEM/HP one to test before you go for a service as some cartridges are just poorly filled and/or designed.

Hope that helps.

Feb 03, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

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