Question about Logitech QuickCam Messenger Web Camera

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QuickCam mic doesn't work

After completing all the steps of installation, I cannot get my new Logitech QuickCam Express's microphone to work. With the Audio Tuning Wizard, I can get to the step called "Adjust Microphone Volume", but then, when I test the volume with my voice, no sound is sent into the microphone, and I get the message called "Microphone Warning" stating that "little or no sound was detected from your microphone" etc. The Audio Tuning Wizard has a box with a dropdown asking for the correct microphone, it only comes up with the audio system in my laptop, not the Logitech QuickCam Express one. I have searched and can't find a route that will allow me to change my default microphone. The only option for setting is the laptop microphone. Installation of the QuickCam software is not presenting the QuickCam mic. Purchased a Logitech webcam with mic at Costco at X-mas. Just getting around to using now. (Feb.) Video is fine, connected with Skype to friends, whom I hear perfectly....my mic does not work. They can't hear me but can see me. Have tried everything. Even installed the program on the laptop which has Vista rather than XP..still the same problem. HELP!

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I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

Posted on Feb 12, 2009

2 Suggested Answers

SOURCE: QuickCam mic doesn't work

I had this problem, and this seems to have worked for me:

1) Uninstall Logitech camera program and drivers from "Programs and Features" in the control panel.
2) Reboot computer
3) Go to http://www.logitech.com click on support, download the latest drivers installation for your device
4) Install this version (not the one that came on your CD!)
5) After the driver installs and Logitech thinks it's done, there was a Windows alert wanting to install the drivers. Important - tell it to locate and install them.
6) Proceed with sound test

This worked for me.. I was finally able to see my camera as a system microphone. The Logitech instructions don't mention anything about step 5, but it never worked properly for me until I did that.

Posted on Dec 23, 2007

  • 1 Answer

SOURCE: Logitech QuickCam Express: Microphone not working

The quick cam express and quickcam chats are the only two models built without a mic in the camera.

Posted on Sep 08, 2009

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If you have windows messenger follow below

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
Launch Windows Messenger and execute the audio tuning wizard.
  1. Go to “Start”.
    Select “Run”.
    Type “msmsgs” and click “OK”.

    9952.jpg
  2. In theWindows Messenger, click “Tools” and select “Audio Tuning Wizard”.

    9953.jpg

  3. Follow the steps which are provided by the “Audio Tuning Wizard” and select your desired Microphone & Speaker device.

    9954.jpg

  4. Once this process is complete, close the Windows Messenger application.
    The configuration change made through Windows Messenger should now be set in the MSN Messenger 7.5 application.

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Yes it should have. Do this to get it working.
Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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on the right hand side of your task bar near the time, you will see a speaker icon, right click on it and open volume control. When the window pops up on the far right should be the mic controls, check that it's not muted. If the mic controls do not show then click options at top menu then advanced and the mic slider controls will now show up.

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