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My Samsung M520 slider screen goes white and freezes

Lately, when I slide my M520 up to use it, I will encounter a white screen and it takes a while for the screen to unfreeze. I cannot do anything with my phone when this happens. What, if anything, can I do to fix the problem? wtf this phone must have a glitch in it because everyone is having the same problem. i am on my 3rd one of this same phone and i'm not happy as you can see. one time my phone screen flipped upside down and the text was hard to read.

does anyone have Sprint's Insurance number so i can call and swap this phone for the Samsung Rant[SPH-m540] which, if any phone you do get, is the the next thing to the the m520? i'd really appreciate it =]

if you do plz contact me at in33zy@yahoo.com (plz & thankyou! =])

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  • Anonymous Feb 19, 2009

    my phone go white and also freezes

  • Anonymous Feb 26, 2009

    My two children have the same phone and the problem was so bad that we took the phones back to Sprint and they replaced them -free of charge. The new phones are less than 6 months old and the problem is occurring again. Sprint says that this problem occurs when the user texts alot. Their solution is to replace them yet again. Not too happy.

  • LuckyBweabi Feb 28, 2009

    I've barely had this phone for about a month now, and my phone started acting up my buttons would stop working and the picture would flip around and become staticy. This is really getting on my last damn nerve =/ This phone is nothing but cheap **** and if it really does occur to the fact that I text alot then so be it Sprint can kiss my *** I spent 300 dollars on a phone that isnt even worth my time!

  • Anonymous Mar 06, 2009

    i have this phone and that happened to mine too. i got a replacement and it has even more problems. i think this is an overall bad phone

  • Anonymous Mar 07, 2009

    same deal here, all the buttons work and you still make calls if you actually know the number, but the screen is always white which makes it impossible to get text messages. Second time with phone problems, this replacement only lasted 2 months. Pain in the @$$.

  • Anonymous Mar 08, 2009

    samsung m520 screen is white wont unfreeze

  • woowoo296 Mar 28, 2009

    i text alot and all the sudden when i slid up the slider the screen turns white and you cant see anytyhing and i tried charging it and taking out the battery and nothing works.


  • tbartley16 Apr 14, 2009

    I have the same damn problem with my samsung m520. at first it would lock up and i would have to take the battery out to get it to do anything then the screen started to go white but would go back to normal after a few minutes but now it stays white. what a piece of **** phone. samsung is awful at making phones. for now on i'm going with motorola.

  • tbartley16 Apr 14, 2009

    I have the same damn problem with my samsung m520. at first it would lock up and i would have to take the battery out to get it to do anything then the screen started to go white but would go back to normal after a few minutes but now it stays white. what a piece of **** phone. samsung is awful at making phones. for now on i'm going with motorola.

  • Anonymous Apr 15, 2009

    I've had my m520 for a little over a year, and just started encountering the same problem. About one out of five times (and the frequency is increasing) when I slide the phone open, the display fades to white. One time I opened it, and the display was a complete mirror image of what it was supposed to be. 

  • veromango Apr 22, 2009

    A few months, it would freeze on a text message every now and then and snap out of it after a few minutes. For the past couple of weeks, it's been going white and getting back to normal after a few minutes, also. Lately, i've had to take out the battery and reboot it because the screen stays white. Today, however, it's really getting on my nerves. It won't stop freezing, and, even when I take out the battery, i can't reboot it because it'll just go back to the white screen.

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Yeah i also have a samsung m520, and its rececntly been turining white then back to normal. Its really annoying. I got it replaced last year with the warranty but now, about a year later, it turns white again. I went to the Sprint store and they said the cord that connects the screen and slider is either cut off or damaged. I like never drop my phone or in water, and its sucksss...
and i thought Samsung was reliable.

Posted on Mar 05, 2010

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I had 2 M520's and they both had a white screen. One was fixed under warranty. It went white again and warranty over and Samsung was going to charge me to fix something that was fixed once. They also told me that this was the first time they every heard of this problem. What liars. They should replace it with another phone free because it is defective but won't admit it. Samsung's customer service sucks. I now have 2 phones that don't work because of the white screen. Think about writing to the FCC and telling them. They are great about these matters. If everyone writes to the them maybe then Samsung will do something. They don't like to deal with the FCC.

Posted on May 01, 2010

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