My Samsung M520 slider screen goes white and freezes
Lately, when I slide my M520 up to use it, I will encounter a white screen and it takes a while for the screen to unfreeze. I cannot do anything with my phone when this happens. What, if anything, can I do to fix the problem?
wtf this phone must have a glitch in it because everyone is having the same problem. i am on my 3rd one of this same phone and i'm not happy as you can see. one time my phone screen flipped upside down and the text was hard to read.
does anyone have Sprint's Insurance number so i can call and swap this phone for the Samsung Rant[SPH-m540] which, if any phone you do get, is the the next thing to the the m520? i'd really appreciate it =]
Re: My Samsung M520 slider screen goes white and freezes
Yeah i also have a samsung m520, and its rececntly been turining white then back to normal. Its really annoying. I got it replaced last year with the warranty but now, about a year later, it turns white again. I went to the Sprint store and they said the cord that connects the screen and slider is either cut off or damaged. I like never drop my phone or in water, and its sucksss...
and i thought Samsung was reliable.
Re: My Samsung M520 slider screen goes white and freezes
I had 2 M520's and they both had a white screen. One was fixed under warranty. It went white again and warranty over and Samsung was going to charge me to fix something that was fixed once. They also told me that this was the first time they every heard of this problem. What liars. They should replace it with another phone free because it is defective but won't admit it. Samsung's customer service sucks. I now have 2 phones that don't work because of the white screen. Think about writing to the FCC and telling them. They are great about these matters. If everyone writes to the them maybe then Samsung will do something. They don't like to deal with the FCC.
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QUESTION:::::::::: I have an M520 that used to take great pictures - now lately the picture is distorted and seems to be all grainy/green. I\'ve tried each of the options, resolutions, brightness controls, etc. Sometimes (not every time) after I make a change to the brightness or resolution or white balance setting the picture goes back to normal - but not everytime. Most of the time it\'s just unusable because it\'s so distorted... almost like it\'s over exposed? I\'ve literally checked every setting available to no avail. I want to say it started happening after doing a firmware upgrade. Anyone else having that problem?
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Those slide up Samsung phones have always done the same thing to me. Close it and let it go dark and then slide it up and/or turn it off and back(at least thats how i use to solve the problem.) on its just Samsung because I have had several and i swear they have all done the same exact thing!!!
Start by removing the battery and the four small Phillips-head screws around the battery. Next, remove the plate on the back of the phone, below the battery panel. The panel is stuck in place with sticky foam and might be hard to peel off. Then remove the two small phillips-head screws. Next use a tiny (glass repair kit) flat-head screwdriver to pry the two halves of the base apart at the seam.
This is where it gets tricky. Gently take each piece off one-by-one. But to separate the screen you have to slide it half way and hold it in place while you unplug the ribbon cable from the circuit board in the base of the phone. Then disconnect the arm from the slider and slide the phone open to remove the two screws behind the silver stickers on either side of the camera "shutter". Now pry the slider housing apart as with the base.
the problem comes from the led film behind the screen. There is absolutly nothing you can do about it now. When you got your fingers all over the screen by sliding it, it starts to break. It isn't going to get better, probably only going to get worse. the only thing that you can do is buy anotherone im afraid
There is a fix. Ok so what you wanna do is power off your Samsung rant then you take out the battery and put it back in. After that you open to the slide pad and hold down the T and Y keys then power it on while still holding the 2 keys after the Samsung logo pops up then you can let go. Keep the slide keys open while it is powering on. You can close the slide pad when your screen shows up then it should be fixed. Well hope this works for you it worked for my moms phone when she was having this problem. Note: If your phone screen freezes or turns white again just redo the process.
The issue you are having deals with the "flex cable" connected to the motherboard of your phone to the LCD screen. This cable is very important, because it transfer pixels so that you can view your handset and operate it. Over excessive opening and close the slider, can wear in the flex cable to cause the white/garbled screen. It's not your fault, but the manufacturer and their effort to fail to make a device that can withstand excessive sliding. Check with your local service & repair store. If you do not have insurance, other options will be given you. Thanks. Hope this helps!