Question about Microsoft Xbox 360 Console

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My disc drive wont open

My xbox 360 works great all but the disc drive when i try to open it it wont come open i took the face plate off but thats not the problem can u help.

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Thats a cmmon fault wit the 360.Had to get mine replaced recently,dont have any weight on top of it either.if your warranty is still on it get it fixed.

Posted on Feb 12, 2009

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If you can view the xbox with the faceplate removed theyres a section you can push in to eject the tray. my theory is your Band has snapped in the drive that ejects the tray

Posted on Feb 12, 2009

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My X-Box 360 disc tray will not open, it starts to, but it never gets past the face plate, i think it's jammed, but im not sure, is there any way to get it open ??? HELP!!!


Try taking the face plate off and then hit the button with a small object. If it opens it's you faceplates's fault and you should try and get a new one. If it doesn't it's CD Drive's fault. You could take a butter knife to it and pop it open but I would suggest calling Xbox Customer Support first. Their number is 1-800-4MY-XBOX. They can help you out from there. You might have to send it in, sadly.

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have you tried to open the drive using the xbox dashboard, when you press the eject button does the power light flash? is there any noises coming from the drive when you try to eject.

It could be a faulty drive and the only way to get into the drive is by opening the console up and this could void your warranty. if your hearing noises (motor spinning) from the drive it could be the drive belt has snapped (like a small elastic band) you could have dirt in the gears and cogs jamming the drive. so you wouldnt hear noises (except the disc spinning if there is a disc in it).
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Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

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1 Answer

Xbox 360 console


I had the same problem, thats a faulty drive, I could be that the heatsink under it is so hot that is making the drive faulty, So you'll have to open your xbox a put something between the heatsink and the drive. But if that doesn't work then you'll have to replace it with another drive and transfer the old firmware to the new drive so it can work on your xbox.

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1 Answer

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http://www.llamma.com/xbox/Repairs/thompson_dvd_tray.htm

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Is it doing this while the disc is in the drive? Also does it sound like a loud rattling sound?

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