Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

1 Answer

Internet timeout when i get a landline call comes in

Well ive had this problem for nearly half a year and it is still not fixed. i have a demanding job that needs a steady connection. I have a Westell 6100 modem connected to a wired broadband router which then connects to my computer. I have filters set everywhere where they are supposed to be. Basically every time someone calls my house landline phone, after the last ring my internet just disconnects for a second and then the dsl light blinks on the modem and connects like 5 seconds later.no orange light appears. Please help this is urgent. I have contacted verizon tech support serveral times and went through their laborious fixes which didn't work anyway.

Posted by on

  • 5 more comments 
  • chriscoman94 Feb 12, 2009

    could you clarify the accroynmns thanks donor


  • chriscoman94 Feb 12, 2009

    most likely jack splitters, ive never heard of ADSL/ pots splitters

  • chriscoman94 Feb 12, 2009

    Well if you are talking about the jack splitter as in the little box that goes on top of the jack with 2 phone holes, im not using those. i have a jack in the living room with the phone and a seperate jack in my computer room. I rechecked all the filters are seated properly and called my house from my cell. still nothing


  • chriscoman94 Feb 12, 2009

    Another symptom of this problem is that I can hear a little bit of static on the phone when its on the dial tone. does that help solve this puzzle?


  • chriscoman94 Feb 23, 2009

    Well i tested my phone and did what you said. you know the sound for dial up right? everytime we either call out or get a call in, we hear that sound and the goes out, reconnects a few times and is fine a few minutes later. Also when i go on my modems internet setup. it gets readings of 400 or 800 kb per second. the normal readings are 3000~ kb per second. we are paying for 3 megs a second. any help there??

  • Dwayne Bowers May 11, 2010

    ADSL-Asymetrical Digital Subscriber Line (broadband)
    POTS-Plain Old Telephone Service
    NID-Network Interface Device (box on the outside of your house)

    Can you access your modem to see the noise and attenuation levels?


  • Dwayne Bowers May 11, 2010

    Sounds like a bad splitter somewhere. Are you using jack splitters or a ADSL/POTS splitter at the NID?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 174 Answers

Please check if filter is properly seated to your answering machine or fax machine if you have any those.
if you are using a splitter from the phone jack please make sure it is properly seated.

Posted on Feb 12, 2009

  • Florenn Baggao
    Florenn Baggao Feb 13, 2009

    if you can hear bit of static noise on your phone line please try to do this...
    1) try to unplug the modem from the phone jack and power outlet
    2) make sure phones are plugged in without filters
    3) check on one of your phones if you could still hear that noise on your phone
    4) If you can hear that noise on the line please contact your telephone repair dept because they need to fix your phone line
    5) If the noise went out, please contact your Internet service provider because the field tech needs to check the NID(Network Interface Device)


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What can I do ? TO FIX MY LANDLINE. Can I get a technician to come and fix my telkom landline ?


only by contacting Telkom. we have no connection to that company here

Feb 26, 2017 | Computers & Internet

1 Answer

Why cant i get on demand on my tv when i had it before


What service provider do you have and have there been any changes that you may or may not have noticed before on your bills?

Sep 16, 2014 | Computers & Internet

1 Answer

Can connect with full signal takes a long time to connect even after i have done factory restore


if dsl setup the modem to log in. if broadband, check timeout and mtu settings. mtu around 1560 is best . Also make sure gateway setting both ways, router / gateway timeout should be always on , not on demand. good luck.

Nov 14, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

Can't receive full faxes


If you are sure the fax machine is fine --

With Vonage - you need high speed internet.. slower interment and DSL can cause problems like this..

If you have high speed internet - call Vonage..

Note;
We are helping people here every day on a points system.
If the information provided here was at all helpful,
please be kind and rate well and close the post.
Thank you – and enjoy your day ;o)

Jul 31, 2009 | Office Equipment & Supplies

1 Answer

Compressor went down


The sealed system of any fridge or freezer is normally covered by a 5 year factory warranty. This compressor will be covered, but maybe you need to demand service from the place you bought it from and contact the manufacturer directly and demand they fix it. If they won't fix it free consider legal action.

Cheers

Mar 25, 2009 | Frigidaire FRS26R4A Side by Side...

1 Answer

No dial tone on my landline, but have dsl


I bit the bullet and canceled my landline! I did so without an internet back-up though. I HAD an appointment with comcast so I could stay online, but I canceled it. The reason being, my wifi is still working fine! I'm scared to shut my modem off, for fear I will lose this gift from the Cyber Gods!! I bought myself a "magic jack",it was even mispriced $19.99. I hooked it up, instant landline & fax too! ALL FREE!! Does anyone have a clue how/why I still get the internet? Has anyone ever shut there modem off? If so, did you keep your internet? I NEVER have good luck, I MEAN NEVER. So, after so many years of paying for all these over priced, some would even argue, unessary this day & age,monthly pain in the wallet things. Im done! At least I pray to the Cyber Gods that I am! Im knocking on wood as I type!

May 17, 2008 | Lands Phones

1 Answer

Cisco asa5505 problem


You seem to have the last resort (o.o.o.o) set to VLAN1 which is set as an inside interface.
Is VLAN1 connected to the outside router or internet backbone?
If not, change the last resort to the outside Ethernet port.

Apr 16, 2008 | Cisco ASA 5500 Firewall

1 Answer

D-link router


I believe it is a setting on the router.. There should be a timeout setting that needs to be altered. I cant tell you which setting, but this was happening to my network as well.. I used to be a Dlink fan, but have since moved to Linksys.. If buying a new router for you is an option, go for the Linksys WRT54G/GL/GS series. Sorry I cant be of much more help.

Dec 12, 2007 | D-Link DI-514 / DWL-520 Kit...

Not finding what you are looking for?
Westell Wirespeed LiteLine 6100 (B9961001002) Modem Logo

349 people viewed this question

Ask a Question

Usually answered in minutes!

Top Westell Wirespeed Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

arnold balmaceda
arnold balmaceda

Level 1 Expert

13 Answers

Carlos Soto
Carlos Soto

Level 2 Expert

148 Answers

Are you a Westell Wirespeed Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...