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My soultion may be costly. The reason I say that is taking apart a lap top is no walk in the park. In many cases you will need special tools plus if you pull one part to far you might rip the delicate cable that sends the signal to your lcd screen. When it comes to lap tops and hardware problems its better to leave it to the manufacture to fix. I know this is not a solution but I just want to give you a heads up of what kind of problems you will run into if you try to fix it yourself. I would call manufacture see if there is a recall or somekind of tech service. Then you will be rest assured that it will be repaired properly and there will not be more problems that you caused when you opened it up.